Billing Analyst

Position Overview

The Billing Analyst at United Health Services (UHS) Senior Living at Ideal supports accurate billing, accounts receivable, and revenue cycle activities that help ensure residents receive seamless service and the organization maintains financial integrity. This role manages resident and payor information, analyzes billing and payment data, supports audits, and assists with admissions and insurance review processes. Through strong attention to detail, collaboration, and customer service, the Billing Analyst helps create positive experiences for residents, families, and internal teams while supporting compliance, operational efficiency, and high-quality financial outcomes.

Primary Department, Division, or Unit:

Financial Operations, UHS Senior Living at Ideal

Primary Work Shift:

Day

Compensation Range:

$15.00 - $20.74 per hour, depending on experience

You will be eligible for benefits if you are hired into a regular position with at least 24 scheduled weekly hours.

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Job Responsibilities

Essential Functions:

• Maintain resident census data and communicate updates to appropriate agencies and management to ensure accurate tracking and reporting
• Prepare audit workpapers and supporting analysis to meet internal and external audit requirements
• Support admissions activities by reviewing insurance coverage and financial information to facilitate accurate onboarding
• Perform accounts receivable analysis, including KPI reporting and payment tracking, to support revenue accuracy and timely collections
• Process billing operations, including maintaining payor information, updating resident systems, and managing miscellaneous charges to ensure accurate billing

Scope and Impact:

• Contribute to financial operations by supporting billing accuracy, audit readiness, and revenue cycle performance
• Apply judgment to research insurance coverage, resolve billing discrepancies, and escalate issues as appropriate
• Work under general supervision with accountability for assigned billing, reporting, and operational tasks

Compliance and Professional:

• Participate in compliance activities, including audits and committee involvement, to support regulatory and organizational standards
• Complete required training and maintain knowledge of billing regulations, including Medicaid, Medicare, and commercial insurance requirements
• Safeguard sensitive data by following established security policies and procedures, using systems responsibly, and promptly reporting potential security incidents, risks, or policy violations
• As applicable to your role, support cybersecurity and data protection requirements throughout the supplier lifecycle by coordinating vendor risk assessments, monitoring third-party compliance, and promptly reporting identified supply chain or cybersecurity risks

Additional Expectations:

• Support team operations by providing backup coverage for accounting functions during staff absences
• Provide clear and professional customer service to patients, families, and internal stakeholders
• Complete ad hoc financial analyses and special projects to support departmental and organizational needs
• Demonstrate UHS Values of Compassion, Trust, Respect, Teamwork, and Innovation in all daily work and interactions
• Execute responsibilities in accordance with organizational policies, procedures, and applicable regulations
• Perform additional responsibilities as required to meet department and organizational needs

Position Qualifications

Required:

• High School Diploma or equivalent
• At least 3 years of direct experience performing the exact or very similar duties required by the job within the same role or function
• At least 3 years of healthcare experience working in the healthcare industry in any job function
• At least 3 years of technical/systems experience using specialized tools, software, or equipment required for the role

Preferred:

• Associate Degree

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Why You’ll Love Working at UHS

At United Health Services (UHS), we believe every connection—to patients, to purpose, to each other—makes a difference. That’s why we’re intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we’re here to help you thrive in work and life.

A Culture of Connection – We support each other like family and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration. Outside of work, we stay connected through team events like trivia, trunk-or-treat, volunteer days, our staff choir, or seasonal celebrations.

Comprehensive Benefits for Life & Family – We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week. With flexible plan options and coverage tiers, you can choose what fits your life best. Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection.

Well-Being & Financial Security – From day one, PTO starts accruing so you can take time to recharge. We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards. When life gets tough, we’re here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet.

Growth That Moves with You – With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads. We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly.

A Place to Call Home – Located in New York’s Southern Tier, UHS offers more than a career—we offer a lifestyle. Enjoy four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, a close-knit community, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities.

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About United Health Services

United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York’s Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region’s population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers.

At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission—we’d love for you to consider joining us!

United Health Services is an Equal Opportunity Employer.

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United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at www.uhsinc.com.