Billing Assistant

FBT Gibbons LLP is a national law firm focused on serving companies operating and investing in the middle market. With nearly 1,500 employees across 26 offices, we support clients ranging from large multinationals to mid-sized businesses and growth-oriented startups across the United States. Our teams collaborate across departments and geographies to deliver excellent service to our clients, colleagues, and the communities we serve.

At FBT Gibbons, diversity enriches our vibrant culture and empowers our teams to achieve more together. We welcome talented professionals who bring valuable skills, a collaborative mindset, and a shared commitment to helping our firm and clients thrive. Here, you’ll make meaningful contributions, collaborate with exceptional colleagues, and build a career that grows with your skills and ambitions.

We are seeking a Billing Assistant who is eager to build a career in billing or accounting while helping deliver excellent client service. This opportunity offers hands-on experience preparing accurate invoices, responding to billing questions, and collaborating with colleagues across the firm.

The ideal candidate is organized, detail-oriented, and eager to learn, with strong communication skills and an interest in billing or accounting.

This position can be based in Cincinnati, OH; Indianapolis, IN; or Louisville, KY.

Key Responsibilities:

• Prepare, distribute, and process monthly prebills and invoices in a timely and accurate manner.
• Manage the prebill to final bill process for assigned attorneys, including coordinating edits, time and expense transfers, fee arrangements, and approved write-offs.
• Respond to attorney, business professional, and client billing inquiries, including providing bill and payment histories, prior invoices, expense details, and e-billing status updates.
• Resolve basic discrepancies and e-billing submission rejections or errors.
• Collaborate with attorneys and legal practice assistants to obtain required information and support the accurate setup and submission of electronic invoices. Provide accrual and budget information as required by clients and ensure invoices are submitted by applicable deadlines.
• Document and track all e-billing activities, rate approvals, write-off approvals, and reversal requests within ARCS.
• Create and revise basic spreadsheet reports related to billing and accounts receivable activity.
• Assist with mailing and emailing invoices and statements on a monthly basis.
• Assist collection efforts by mailing correspondence to clients to encourage payment of delinquent accounts and assisting with attorney soft inquiries as needed.
• Work with e-billing specialists to ensure e-billing deductions, appeals and other specific items are handled timely.
• Resolve client billing and e-billing issues and support efforts to address accounts receivable delinquency in a timely and professional manner.
• Identify issues contributing to billing delays and account delinquency and alert management when escalation is appropriate.
• Work collaboratively with attorneys, legal practice assistants, and collections specialists to address e-billed past due accounts and communicate status updates as needed.
• Review Intapp forms daily to ensure proper setup in Aderant, including invoicing requirements, rates, special billing requirements, and approval of same.

Job Requirements:

• College degree required.
• Proficiency in Microsoft Office products such as Word, Excel, and Outlook required.
• Interpersonal skills to communicate professionally and effectively by email, telephone, and in person with attorneys and business professionals.
• Strong attention to detail with a high level of accuracy in data review and analysis.
• Ability to draft correspondence and effectively present information in one-on-one and small group situations to attorneys, clients, and other individuals.
• Ability to perform basic mathematical calculations, including rates, ratios and percentages.
• Ability to exercise sound judgment to carry out detailed instructions and resolve routine issues in standardized situations.

FBT Gibbons is fully committed to equality of opportunity in all aspects of employment. It is the policy of FBT Gibbons to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status.

FBT Gibbons offers a competitive salary and a comprehensive benefits package, including health care coverage (medical, dental, and vision), life insurance, short- and long-term disability, paid parental leave, employee wellbeing and EAP programs, paid time off, and a 401(k) retirement plan with employer matching and profit-sharing. Benefit offerings and eligibility vary by location and are subject to applicable plan terms and legal requirements.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Applicants must be authorized to work in the United States without current or future employer sponsorship. FBT Gibbons does not provide visa sponsorship for this position.

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