Billing Coordinator

WilmerHale is a leading, full-service international law firm with 1,000 lawyers located throughout 12 offices in the United States and Europe. Our lawyers work at the intersection of government, technology and business, and we remain committed to our guiding principles of providing quality, excellent legal and client services; developing diversity among our lawyers and staff and cultivating an environment that promotes an ambitious spirit, collaboration and collegiality by drawing on the extraordinary talents and dynamic experience of our lawyers. Our goal is to reflect the diversity of our clients and the communities in which we practice.

About the Role

Assist with maintaining integrity of client and matter financial data. Maintain timekeeper information and provide departmental administrative support.

What You Will Be Doing

• Maintain Elite 3E Client and Matter Maintenance Records, including but not limited to: coding; address changes; currency changes; and close/reopen matters upon request.
• Review Outside Counsel Guidelines Finance Summary and make required edits to client and matter maintenance records in Elite 3E as directed to ensure adherence to Outside Counsel Guidelines (OCGs) and any negotiated rate agreements.
• Submit timekeepers for approval in client e-billing systems both as part of the Annual Rate Process as well as on an ad hoc basis.
• Monitors Client-Matter Setups mailbox and departmental hotline to ensure requests are handled on a timely basis.
• Assists the Client Account Specialists with Accounts Receivable write-offs.
• Pull cost receipts for clients that require the cost backup to accompany the invoice.
• Responds to inquiries from firm management, partners, and staff regarding all aspects of the cash applications function.
• Ensures accurate processing of payments and the data entry that accompanies posting payments; implements processes/audits to minimize errors.
• Manages service to billing partners and their secretaries.
• Coordinates and implements electronic cash receipts files from lockbox; stays current on latest methods for more efficiently processing payments from lockbox vendors
• Accurate and timely posting of cash receipts to appropriate client and ledger accounts.
• Assists collection staff to determine proper allocation of all unallocated payments; establishes regular review of unallocated payments.
• Monitors personal account deductions data entry into 3E.
• Assists G/L group monthly to reconcile firm bank accounts.
• Backs up Cash Management staff in GL group in the set-up, approval, sending and recording of wire transfers. Works with clients and attorneys on a daily basis responding to inquiries about payments and applications.
• Demonstrates a strong commitment to professionalism, delivering high-quality service, and maintaining a positive, solution-oriented (“can-do”) approach. Effectively supports internal departments