Billing Specialist

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DSV – Global Transport and Logistics

At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.

Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services.

As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.

Visit dsv.com and follow us on LinkedIn and Facebook.

Location: Seattle, WA

Division: Air & Sea US
Job Posting Title: Billing Specialist - 129407
Time Type: Full Time

Summary

As a Billing Specialist at DSV, you will carry out the day-to-day billing process, ensuring accuracy, timeliness, and compliance with company policies and procedures. Your role involves processing billing audits, resolving standard billing issues, and supporting the billing team.

Duties and Responsibilities

• Ensure accuracy and completeness of billing data, including rates, charges, and contract terms.
• Review billing data and reports to identify discrepancies and support process improvement.
• Conduct regular checks to validate billing accuracy and compliance with contractual agreements.
• Maintain billing systems, ensuring data integrity and accurate records.
• Serve as a point of contact for routine billing inquiries from internal and external stakeholders, escalating complex matters as needed.
• Communicate billing policies, procedures, and requirements to customers and internal teams as needed.
• Investigate and resolve standard billing issues, discrepancies, and disputes in a timely and efficient manner.
• Collaborate with cross-functional teams, including finance, operations, and global key account managers, to address billing-related matters.
• Support efforts to streamline billing processes to improve efficiency and reduce errors.
• Apply established best practices and standards for billing operations to maintain accuracy and effectiveness.
• Prepare regular billing reports and metrics for management review.

Educational background / Work experience

• Bachelor's degree is preferred in accounting, finance, business administration, or a related field. Additional certifications in billing or accounting are advantageous.
• Minimum of 3-5 years of experience in billing or accounts receivable roles.

Skills & Competencies

• Solid understanding of billing principles, practices, and procedures.
• Proficiency in billing systems and software.
• Good analytical and problem-solving skills.
• Attention to detail and accuracy in data entry and analysis.
• Effective communication and interpersonal skills.

Computer Skills

• Proficient in Microsoft Office suite (Word, Excel, PowerPoint, Outlook).

Language skills

• Must be able to read, write, and speak English and the local country language

At Will Employment

DSV Air & Sea Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.

For this position, the expected base pay range is $24.60 - $30.75 per hour. Actual compensation will be determined based on job-related factors, including relevant experience, skills, education or certifications, and geographic location, consistent with applicable laws and company policy.

DSV offers a comprehensive benefits program designed to support the health and well-being of employees and their families. Benefits include medical, prescription, dental, vision, and life insurance, as well as flexible spending accounts (FSAs), health savings accounts (HSAs) (for eligible plans), and short- and long-term disability coverage.

Employees also have access to wellness resources, Employee Assistance Program (EAP) services, and other support benefits. Financial benefits include participation in the DSV 401(k) plan, which provides company matching contributions of up to 5%.

To support work-life balance, DSV offers various paid time off programs and paid company holidays. Specific PTO and leave programs may vary by location and division in accordance with state or local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.