Business Analyst

Job Title: Business Analyst

Location: Remote (Travel required once or twice a month; based out of Erie, PA)

Job Type: Contract

Experience: 5+ years
Job Overview

Our client is seeking an experienced Business Analyst with strong domain expertise in logistics, freight, and supply chain operations. You will serve as the key liaison between business stakeholders and technical teams, translating operational needs into clear requirements and actionable solutions within a fast-paced logistics environment.
Key Responsibilities

• Gather, analyze, and document business requirements from stakeholders across logistics operations, freight/transportation management, and supply chain functions
• Translate business needs into user stories, functional specifications, and process workflows for development and operations teams
• Analyze current business processes (freight booking, carrier management, shipment tracking, warehousing) and identify improvement or automation opportunities
• Support UAT planning and execution to ensure delivered solutions meet business requirements
• Prepare and maintain business process documentation, requirement traceability matrices, and reports
• Collaborate with QA, development, and product teams to ensure requirements are correctly implemented
• Support data analysis and reporting related to logistics KPIs (on-time performance, carrier compliance, shipment costs)
• Participate in stakeholder meetings, requirement workshops, and sprint/planning sessions

Required Skills

• 5+ years of Business Analyst experience with logistics, freight, or supply chain domain expertise
• Familiarity with Transportation Management Systems (TMS) or similar logistics platforms
• Strong understanding of logistics business processes and terminology (freight forwarding, carrier management, warehousing)
• Proven experience gathering, documenting, and validating business requirements
• Proficiency with tools: JIRA, Confluence, Visio, Excel
• Basic SQL skills for data validation and reporting
• Excellent verbal and written communication skills; ability to work with onshore stakeholders across time zones

Preferred Skills

• Experience with cross-functional and cross-time zone teams (business, QA, development)
• Agile/Scrum methodology experience

Location & Work Model

Remote with occasional on-site travel (once or twice a month). Position is based out of Erie, PA.
Engagement Details

Contract engagement. Duration to be confirmed. Candidates should be available for regular travel as required by the project.