ICONMA · Remote, Michigan, US

Business Analyst II

Open36.15 - 40.13Remote

Open — ICONMA has a posting for this job. Posted 22 Sep 2026.

This posting

Posted 22 Sep 2026 · 36.15 - 40.13

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About this job

Our client, a Health Insurance company, is looking for a Business Analyst II for their Remote location.

Responsibilities:

  • Working independently within guidelines, provides analytical support to a specific group of customers on business applications, processes and technology related activities.
  • Works to identify healthcare business application and process improvement opportunities, submitting recommendations to business partner and IT leadership for consideration.
  • Acts as a key project/workgroup team member, specifically in value identification and measurement, requirements definition and testing activities.
  • Provides guidance, assistance, coordination and follow-up on complex problems and ensures resolution.
  • Develops and distributes communication materials that assist with adoption of application and process enhancements.
  • Assists customers on their migration to new or revised products, applications and platforms.
  • Works with delivery/technical leads, application developers, testers and operations to support production applications and customer-specific operations.
  • Lead healthcare payor JAD sessions using both waterfall & agile methodologies, manage requirements and be able to communicate clearly/effectively (5 years)
  • Perform high-level systems analysis work based on a defined set of requirements (5 years)
  • Analyze and document information and data required to achieve business goals (5 years)
  • Create project documentation as necessary to achieve project goals, including:
  • Business requirements
  • Risks and issues, alternative resolutions and mitigation strategies
  • Change management documents
  • Business readiness plans
  • Communication plans
  • Policy and procedure documentation
  • Conduct formal and informal meetings with appropriate subject matter experts in both large group and one-on-one sessions
  • Research, analyze and translate complex systems/processes in-order to write system/business process
  • Coordinate migration procedures to achieve future states
  • Conduct business and system analysis to understand, define and document customer business requirements and future state
  • Conduct business and system analysis to understand and accurately document current state business processes
  • Document meeting notes including specific action items
  • Document decision framework, including description of decisions that need to be made, identify key stakeholders, describe decision alternatives (including pros and cons), document discussions
  • Act as an intermediary between business units, technology teams and support teams
  • Work closely with subject matter experts and business partners
  • Document functionality and changes that may affect stakeholders
  • Define the scope of activities required to address issues, including requirements definition, process review, impact assessment and operational streamlining where appropriate
  • Work closely with and support assigned IT delivery/technical leads to meet the goals of the project
  • Understand technical designs as well as specifications
  • Document opportunities to improve business processes
  • Support SIT and UAT

Requirements:

  • Previous healthcare payor experience as a business analyst
  • Bachelor's degree in related field preferred.

Why Should You Apply?

  • Health Benefits
  • Referral Program
  • Excellent growth and advancement opportunities

Read the full posting

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