Business Analyst

The Business Analyst has the responsibility of eliciting and analyzing the business requirements /needs for enterprise-wide strategic projects including, but not limited to leading ongoing reviews of business processes and developing optimization strategies. This role is responsible for understanding and defining the business problem statement for projects.

The Business Analyst role translates the business needs to detailed requirements for internal and external team to plan and execute. This role is responsible for partnering with business units and project managers to evaluate business processes, anticipating requirements, and uncovering areas for improvement.

The Business Analyst partners closely with the Project Manager for tight management of scope. The Business Analyst works with minimal amount of supervision and direction and is authorized to take reasonable actions necessary to carry out the assigned responsibilities, provided that such action is consistent with cost-effective practices and is consistent with the policy and procedures of Nuvision Federal Credit Union.

The Business Analyst has no direct supervisory responsibilities.

Responsibilities:

• Elicitation, analysis and prioritization of both business level and functional project requirements. Ensure all project information is appropriately documented (i.e., using credit union project management methodology/deliverables). Manage shifting priorities, demands and timelines through analytical and problem-solving capabilities. Continuously analyze the project happenings to ensure proposed project solution is in alignment with the project goals and requirements.
• Development and execution of independent verification and validation test scripts and plans, as well as production-based operational acceptance testing.
• Collaborates with internal business partners to ensure PMO supports defined member experience and optimize business processes. Lead reviews of business processes and optimization strategy discussions. Development of process flow and data processing logic.
• Supporting and providing oversight of the planning, execution and delivery of assigned targeted business initiatives categorized as low-medium complexity
• Establish and maintain relationships with third parties/vendors to understand system capabilities, limitations and the ability to address business needs of a project
• Supports, participates and volunteers in credit union member community activities, member relations and events that promotes member centric experiences.
• Stays abreast of current trends in financial services, business operations, processes, and information technologies
• Continue professional development in order to stay current in business analysis, project management principles, methodology and best practices
• Supports and participates in continuous improvement activities. Represents the Credit Union in a positive and professional manner. Maintains member, team members and other sensitive information with confidentiality. Treats co-workers and members with respect.
• Other related duties as assigned.

Qualifications:

• 3-5 years of experience in working as business analyst in complex medium-large scale projects involving multiple cross functional disciplines and/or geographical regions.
• Business analyst experience identifying and driving operational efficiency initiatives in financial services, banking, credit union or mortgage industry.
• Experience in integrated business applications solutions
• Experience creating detailed reports and giving presentations
• Experience working in a high-level collaborative environment and promoting a teamwork mentality
• Experience working for an organization with a regional model including some matrix reporting structure
• Strong knowledge of delivery systems and process interdependencies and connectivity of Retail channels (branches, call center, digital), Operations, Lending, Accounting/Finance, Marketing and Training
• A thorough understanding of operations, business processes, systems development lifecycle, project/organization change management
• Fluent in Microsoft products such as Word, Excel, PowerPoint and Project or similar enterprise project management solution.
• Strong analytical, critical and conceptual thinking skills with an understanding of how to interpret business needs and translate them into application and operational requirements.
• Solid core Business Analysis skills in the areas of elicitation, requirements analysis, business process improvement, requirements modeling, gap analysis, functional decomposition and design, data modeling, rapid prototyping, and other techniques.
• Demonstrated ability to communicate with stakeholders, gather requirements, understand intricacies (interrelation between needs/wants, legal compliance, system capabilities, etc.) and develop thoughtful solutions
• Self-starter with excellent communication skills, both written and orally
• Strong presentation, interpersonal skills with all levels of staff, time management and organizational skills.
• The ability to influence stakeholders and work closely with them to determine acceptable solutions.
• Ability to work on multiple competing priorities and projects simultaneously.
• Ability to plan, develop and implement effective problem and change management strategies
• Ability to isolate issues and lead to strategic solutions as well as the day-to-day tactics.
• Strong sense of personal accountability regarding individual contribution and delivery
• Build and maintain relationships by engaging business leaders to establish credibility, solve problems, build consensus and achieve objectives
• Must be able to learn, understand and apply new technologies

Key Competencies:

• Drive for Results
• Functional/Analytical/Technical Skills
• Peer Relationships
• Problem Solving

Preferred Certifications:

• Certified Analytics Professional (CAP)
• Certified Business Analysis Professional (CBAP)
• Agile Analysis Certification (AAC)
• PMI Professional in Business Analysis (PBA)

Education: Bachelor’s Degree in business, technology or related field or equivalent experience

Website: nuvisionfederal.com/careers

Benefits:

• Medical
• Dental
• Vision
• Life Insurance
• Flexible Spending Account
• 401(k) Matching
• Paid Time Off
• Training Provided
• Tuition Reimbursement

Covid-19 Precaution(s):

• Remote Interview Process (some positions vary)
• Social Distancing and Mask Guidelines in place