Business Analyst

JOB SUMMARY

As a Business Analyst on our Agile software development team, you will apply communication, analytical and problem-solving skills to define business requirements to deliver business value to the customer. Perform business analytic functions including, but not limited to; requirements elicitation, business process analysis, change management and project support. Successfully complete straight-forward tasks and smaller, well-scoped challenges independently, and identify appropriate actions and modify guidelines that have been provided to address a challenge. Apply strong communication skills to build relationships, connect people, and support team members.

DUTIES & RESPONSIBILITIES

• Requirements Elicitation: Conduct interviews and product analysis to gather business requirements via workshops, workflow storyboards, use cases, scenarios, and other methods to define business needs.
• Requirement Documentation & Process Analysis: Create process models, specifications, diagrams, and charts to support user stories/ requirements and to provide direction to the project team, including developers and testers.
• Strategic Analysis: Understand business needs in order to review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
• Works with Agile Team: Work closely with the development team to transform business requirements into actionable user stories, ensuring they are well-defined, testable, and aligned with project goals.
• Assist in the validation and testing of deliverables to ensure they meet business requirements and customer expectations.
• Collaboration: Act as a bridge between the business, development teams, fostering open and effective communication to ensure alignment and understanding of project objectives.
• Supports Release Train Product Manager/Product Owner with backlog refinement and definition of work that provides business value to the customer.
• Facilitate demonstrations and training to end users for modified and new systems/technologies.
• Lead and motivate members of the project team.
• Implement and keep up-to-date with business analysis best practices.
• Develop a strong business knowledge.
• Performs other duties or special projects as required or as assigned.

SUPERVISION RECEIVED

Supervision is received from the Senior Product Owner or higher in the Product family.

QUALIFICATIONS

• Bachelor's degree in Business, Computer Science, or a related field.
• 1-3 years’ experience as a Business Analyst in Agile software development environments.
• Strong understanding of agile methodologies, such as Scrum or Kanban.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with both technical and non-technical stakeholders.
• Highly motivated self-starter.
• Proficiency in requirement management tools and agile project management software.
• Analytical thinking and problem-solving skills.
• Strong attention to detail and organization.
• Technical skills in SQL and Python are a plus, but not required.
• Experience in the P&C Insurance industry preferred.

PHYSICAL DEMANDS/WORKING CONDITIONS

• Predominately sedentary office position with high frequency of keyboarding/computer work required.
• The physical demands are minimal and typical of similar jobs in comparable organizations.
• The work environment is representative and typical of similar jobs in comparable organizations.

The salary range reflected is a good faith estimate of base pay for the position. In addition to base salary, this role is incentive compensation and benefits eligible, and individual salary will ultimately be determined based on individual experience, skills, qualifications and geographic location.