Business Analyst

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Clear Channel Outdoor

Job Summary:

Clear Channel Outdoor Holdings, Inc. is one of the world’s largest out-of-home (OOH) advertising companies, having a diverse portfolio of over 450,000 print and digital advertising displays in 31 countries that reach millions of people every month. In the US, Clear Channel Outdoor operates in 44 of the top 50 media markets and features a fast-growing network of over 3,600 digital displays across roadside, transit, and airport environments.

CCO Technology is seeking an experienced Business Analyst to join our team. As a Business Analyst, you will play a critical role in bridging the gap between business needs and technical solutions. You will be responsible for gathering and analyzing requirements, driving strategic initiatives, and working closely with stakeholders to deliver innovative technology solutions that align with business goals.

Job Responsibilities

• Partner with business stakeholders to understand goals, pain points, and process dependencies across departments such as Sales, Marketing, Finance, and Operations.
• Document current-state workflows and develop future-state process maps to guide system and process improvements.
• Elicit, refine, and validate business and technical requirements in collaboration with product owners and delivery managers.
• Translate business needs into detailed epics, features, and user stories with measurable acceptance criteria, ensuring alignment with Agile delivery methods.
• Create visual and analytical artifacts including process flow diagrams, data flow maps, system interaction charts, and role or dependency mappings.
• Collaborate with engineers and solution analysts to ensure technical feasibility and accuracy of designs.
• Support validation and user acceptance testing (UAT) through business scenario documentation, test case development, and issue tracking.
• Analyze business incidents and feedback to identify root causes and recommend optimization opportunities.
• Maintain knowledge bases for workflows, system integrations, and business rules to support operational transparency and continuity.
• Assist in evaluating new tools and technologies that can improve business efficiency and system interoperability.
• Participate in Agile ceremonies (backlog grooming, sprint planning, retrospectives) to help prioritize and deliver business value.

Job Qualifications

Education and Certifications

• Bachelor's degree in a relevant field (information systems, computer science, engineering or business administration) or comparable work experience

Work Experience

• 3+ years full-time employment in technology-related roles (i.e., technology consulting, corporate IT, tech startup) with increasing levels of responsibility
• 2+ years consulting with customers/stakeholders, understanding business needs, and prescribing technology solutions
• 2+ years developing business requirements and technical specs at progressive levels of detail (i.e., epics, features, user stories)
• 1+ years utilizing agile delivery methods, practices, and frameworks (ie., Scrum, Kanban, FDD, Lean)

Skills

• Strong analytical, organizational, and problem-solving abilities.
• Proficiency with documentation and visualization tools (e.g., Lucidchart, Visio, Miro, Jira, Confluence).
• Basic understanding of data flow and integration concepts.
• Clear communication and stakeholder management skills.

Competencies

• Business Acumen: Understands how business processes connect to strategic goals.
• Customer Focus: Builds empathy for internal users and strives for intuitive solutions.
• Process Management: Able to visualize, document, and optimize workflows.
• Innovation & Curiosity: Brings creative thinking and openness to new tools.
• Drive for Results: Takes ownership and follows through on commitments.
• Learning Agility: Seeks feedback and embraces continuous growth.
• Team Collaboration: Builds strong relationships and contributes to collective success.

Physical Demands

The demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Employee must have the ability to sit and/or stand at a desk for a minimum of 8 hours a day and complete tasks requiring repetitive use of hands
• Employee must have the ability to see written documents, computer screens and to adjust focus
• This job is performed in a temperature-controlled office environment
• Occasional business travel - approximately 10%

The Targeted Compensation Range for this Washington position is:

Min: $85,000

Max: $115,000

Bonus eligible, subject to the terms and conditions of the applicable incentive plan.

Comprehensive Benefits package offerings, which includes:

• Multiple Medical, Dental, and Vision Plans to choose from

• Health Care Spending Accounts (HSA and FSA Options)

• Medicare Assistance

• Dependent Care Flexible Spending Account

• Optional Short Term and Long Term Disability Plans

• Company Paid Employee Life and AD&D Insurance

• Supplemental Life and AD&D Insurance (Employee/Spouse/Child)

• Voluntary Benefits: Critical Illness, Accident, Identity Theft Protection, Legal Assistance, and Pet Insurance

• Pre-Tax Commuter Spending Account

• Employee Assistance Program (EAP)

• 401(k) Savings Plan with company match

• Paid Time Off (Accrued Vacation and Sick Plans)

• Free Digital Gym Membership and Discounted Memberships

• Professional Development Opportunities

• Employee Resource Groups

Ultimate compensation will be based on several factors, including relevant experience, skills, scope and responsibility of the position, as well as pursuant to salary market benchmarks. This salary range is a good-faith estimate of the salary for this position.

EEOC statement As an equal opportunity workplace, we believe that being your authentic self enables us to deliver innovative advertising solutions while enhancing our communities. Our goal is to foster an inclusive environment where we celebrate you as you are, and value your growth and passion.

Location

Seattle, WA: 705 5th Avenue S, Suite #805, 98104

Position Type

Regular

The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Our organization participates in E-Verify. Click here to learn about E-Verify.

Current employees and contingent workers click here to apply and search by the Job Posting Title.