Business Office Manager

Job Details

Job Type: Full-time

Wage Range: $31.00 - $40.00 DOE

Schedules Available: Days (Mon-Fri)

Benefits (Full-Time)

• Vacation, 6 paid holidays, 1 personal day, and paid sick leave beginning on day one
• Medical, dental, vision, and Health Savings Account (HSA) options
• 401(k) retirement plan with company match
• Life insurance; short-term and long-term disability
• Continuing Education Credits (CEUs) and state license reimbursement
• (Subject to company policy and approval).
• Student Loan Repayment Program (subject to company policy and approval).
• Mileage Stipend
• Opportunities for career advancement and upward mobility into leadership roles

Setting & Population Served

Life Care Centers of America operates Skilled Nursing Facilities (SNFs) that provide:

• Long-term care for residents needing ongoing skilled support and compassionate daily assistance
• Short-term, sub-acute rehabilitation for patients recovering from surgery, illness, or injury
• Collaborative, interdisciplinary care, including nursing, therapy, and medical teams working together
• A diverse patient population, including individuals with orthopedic, neurological, cardiopulmonary, and post-acute needs
• (Patient mix may vary slightly by facility.)

Position Summary

The Business Office Manager directs the overall administrative, billing, accounting, and payroll functions of the Business Office in accordance with all applicable laws, regulations, and Life Care standards.

Education, Experience, and Licensure Requirements

• Minimum of an associate’s degree or equivalent experience
• Two (2) years of office management experience preferred
• One (1) year in post acute care or other geriatric related field preferred

Specific Job Requirements

• Plan, organize, develop, implement, and interpret the programs, goals, objectives, policies, and procedures as well as the laws, regulations, and guidelines governing the business office functions in the post acute care facility
• Make independent decisions when circumstances warrant such action
• Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
• Implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Must perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
• Maintains professional working relationships with all associates, vendors, etc.
• Maintains confidentiality of all proprietary and/or confidential information
• Understand and follow company policies including harassment and compliance procedures
• Displays integrity and professionalism by adhering to Life Care’s Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training

Essential Functions

• Effectively manage and oversee bookkeeping functions including: posting payments and charges to patient ledgers, balance daily receipts, collect delinquent accounts, and evaluate need for and refer delinquent accounts to collection agencies
• Maintain facility checkbook and reconcile checkbook regularly
• Manage and oversee patient accounts
• Recruit, select, hire, train, evaluate, counsel, and supervisor business office staff
• Effectively manage and operate within budget
• Exhibit excellent customer service and a positive attitude towards patients
• Assist in the evacuation of patients
• Demonstrate dependable, regular attendance
• Concentrate and use reasoning skills and good judgment
• Communicate and function productively on an interdisciplinary team
• Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
• Read, write, speak, and understand the English language

An Equal Opportunity Employer