Cage Cashier

SUMMARY

The Cage Cashier is responsible for guest service and cash transactions in the cashier cage.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Opens and maintains an assigned cashier window. Redeems tickets for cash, processes checks and credit card advances. Redeems coupons.
• Provides excellent guest service to both external guests and internal team members.
• Maintains a balanced cash drawer. Makes exchanges with the vault when necessary. Keeps and updates an accurate tracking of all funds received and distributed.
• Provides change and breaks down bills. Stays aware of indications for counterfeit currency and checks for possible false bills during all transactions.
• Creates Player’s Club accounts, issues, and re-prints Player’s Club cards.
• Reviews Player’s Club accounts, providing useful information to our valued guests.
• Verifies guest’s identification according to policy.
• Operates computer, credit card processing equipment, coin sorting/currency counting, and other cashier equipment.
• Stays knowledgeable on current AML and Title 31 requirements and ensures all necessary information is obtained and tracked appropriately.
• Maintains confidentiality and professionalism. Protects private and proprietary information.
• Must be able to work the required work schedule, which may include nights, weekends, and holidays. Works physically onsite to manage business and interacts personally with Team Members and guests.
• Responsible for maintaining a consistent, regular attendance record.
• Responsible for maintaining compliance with appearance standards.
• Follow all safety standards and reports any safety hazards immediately to necessary people to correct issue.
• Is a role model and champion of Prairie Flower Casino’s Mission and Values.

REQUIRED SKILLS, KNOWLEDGE, AND ABILITIES

• One year of cash handling and guest service experience is preferred.
• Previous casino experience, specifically cage cashiering is preferred.
• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.
• Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents.
• Must be able to effectively use a computer including Microsoft Office programs and other job specific software.
• Ability to read, analyze, and act upon documentation as necessary.
• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Must maintain the appropriate Gaming License.

PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS

• While performing the duties of this job, the Team Member is regularly required to talk and/or hear.
• Lifts to a maximum of 40 pounds on occasion and frequently lifts up to 25 pounds.
• Requires occasional pushing up to 50 pounds. Required to consistently be able to bend, twist, and kneel.
• Requires the manual dexterity to handle/count currency, cash, coin, and chips and operate a computer, and calculator.
• Must be able to work in areas with high noise levels and bright lights.
• Must be able to respond to touch, speech, and visual cues.
• Occasionally required to reach with hands and arms, climb, balance, stoop, kneel, and crouch.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
• The noise level in the work environment is usually moderate, increasing to loud when on the casino floor.
• This casino has an enclosed gaming area where smoking is allowed. Team members may be exposed to a smoking environment in or around this designated smoking area.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions.

The above description is intended to describe the general nature and level of the role. This is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of the team member assigned to the position. Prairie Flower Casino reserves the right to make changes to the above job description, as necessary.

The Ponca Tribe of Nebraska exercises Indian preference in hiring to Ponca Tribal members and members of federally recognized tribes.