Care Coordinator

Citizens Memorial Hospital (CMH) is hiring a Care Coordinator to join our Emergency Department team in Bolivar, Missouri — someone who leads with skill, compassion, and a drive to positively impact every patient and family we serve.

Position Details

• Status: Full Time
• Work Shift: Days
• Hours: Mon -Fri, 10:00am-6:00pm, Flexible

What Your Day Looks Like: Care coordination advances population health by ensuring patients discharged from the ED are successfully connected to primary, specialty, and community-based services to promote the right care at the right time in the right setting. This non-clinical role plays a vital part in improving access to care, reducing avoidable emergency department utilization, and supporting positive patient outcomes through proactive care coordination.

As a Care Coordinator, you will be:

• Coordinating emergency department follow-up appointments with primary care providers, specialists, and ancillary services.
• Assisting patients in establishing primary care relationships when needed.
• Facilitating referrals and supporting continuity of care processes
• Collaborating with physicians, nurses, clinic teams, and community partners to ensure seamless care transitions
• Managing scheduling, referral tracking, and electronic work queues
• Supporting population health and patient experience initiatives

Qualifications:

Education: High School diploma or equivalent

Experience: Minimum one year of healthcare-related experience

Skills: Strong communication, customer service, organization, ability to manage multiple priorities in a fast-paces environment, and proficiency with electronic medical systems

Licensure/Certification: N/A

Physical Requirements: Ability to work at a computer 90% of the day and stand for the remaining 10%

Benefits That Support You

• Competitive wages, annual merit increases, employee wellness program
• For a comprehensive list of benefits, please click here: CMH benefits.

Why CMH?

CMH includes 34 primary and specialty clinics, six long‑term care facilities, and one residential care facility. We provide acute care, emergency services, ambulatory care, surgical services, pharmacies, walk‑in clinics, addiction recovery, therapies, and more — all grounded in exceptional, community‑focused healthcare.

• CMH is a three-time recipient of the Missouri Quality Award.
• 2025 Chest Pain-MI Platinum Award
• Springfield Business Journal awards include multiple years as an Economic Impact Award nominee and being honored in the Dynamic Dozen for being one of the top 12 fastest-growing companies in southwest Missouri.
• Click here to see the full list of awards for CMH!

Follow us on Facebook to discover more about life at CMH— the people, the culture, and the work that matters. https://www.facebook.com/CMHRecruiting

Recruiter Contact

Kaylie Sappington

Phone: 417-328-6624

Email: kaylie.sappington@citizensmemorial.com