Clerk

The Mailroom Clerk is responsible for the accurate and timely receipt, processing, sorting, tracking, and distribution of non-production-related mail and packages throughout the facility. This position serves as a key point of contact for incoming deliveries and ensures packages and USPS mail are properly documented and delivered to the appropriate departments or employees.

Pay: $17.00

The pay listed is the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

Qualifications

• High school diploma or equivalent preferred.

• Previous mailroom, shipping/receiving, administrative, or customer service experience preferred.

• Strong computer skills and the ability to learn and use package tracking and mailroom software.

• Proficiency with Microsoft Office, including Outlook, Word, and Excel.

• Strong organizational and time-management skills.

• Excellent verbal and written communication skills.

• Strong attention to detail and accuracy.

• Ability to prioritize multiple tasks and work independently with minimal supervision.

• Professional and courteous interaction with employees, vendors, and delivery personnel.

• Ability to safely lift and move packages as required by the position.

Preferred Skills

• Experience using package tracking, shipping, receiving, or inventory management systems.

• Familiarity with USPS and common parcel delivery services.

• Ability to troubleshoot basic computer or tracking-system issues.

• Strong customer-service mindset and ability to work effectively with a diverse group of employees.

Physical Requirements

• Ability to stand and walk for extended periods.

• Ability to regularly lift, carry, push, and/or pull packages and mail.

• Ability to safely handle packages of varying sizes and weights.

• Ability to work in a warehouse, office, or industrial facility environment as applicable.

Responsibilities

• Receive and process incoming non-production-related packages and deliveries.

• Sort and distribute incoming USPS mail to the appropriate departments, employees, or designated locations.

• Utilize the facility's package tracking system to log incoming and outgoing packages, update delivery status, and maintain accurate records.

• Verify package information and ensure deliveries are routed to the correct recipient.

• Notify employees or departments when packages are received.

• Maintain organized records of package receipts, deliveries, and other mailroom activities.

• Assist with outgoing mail and packages, including preparing items for shipment when required.

• Monitor and maintain an organized and clean mailroom area.

• Communicate effectively with employees, vendors, delivery personnel, and management.

• Address package or mail discrepancies and escalate issues when necessary.

• Follow all company policies, facility procedures, and applicable safety requirements.

• Maintain confidentiality and appropriately handle sensitive or business-related correspondence and packages.

• Perform other duties as assigned.