Client Care Coordinator

Job Description

Are you an experienced Client Service Representative looking for a positive, team-oriented workplace where you can grow your career? Augusta Valley Animal Hospital in Staunton, VA is seeking a dedicated CSR with at least 1 year of experience to join our expanding team!

Why Join Us?

Supportive & Growth-Oriented Environment - We provide hands-on training, mentorship, and opportunities to expand your skills.

Positive & Fun Culture - We foster a workplace where everyone enjoys their job and works collaboratively.

About Us:
6-doctor small animal general practice.

The Leadership Team is committed to fostering a positive, trust-based culture and strong team environment.

• Compensation & Benefits:
• Competitive hourly pay based on experience
• Full benefits package, including:
• Medical, dental, and vision insurance
• 401(k) with employer match
• Vacation and Sick Time along with 8 PAID holidays
• Scrub allowance
• Employee Assistance Plan
• Employee pet care discounts

What We're Looking For:
A team player with a positive attitude and a passion for patient care.

Someone with at least 1 year of veterinary experience.

An individual eager to learn, grow, and contribute to a thriving hospital.

Strong communication skills and the ability to work collaboratively with veterinarians and support staff.

Ready to Take the Next Step in Your Veterinary Career?
Join a hospital that values positivity, mentorship, and teamwork! Apply today and become a part of our growing, fun-loving, and dedicated veterinary family at Augusta Valley Animal Hospital.

Apply now to start your journey with us!

National Veterinary Associates (NVA) is a leading North American pet health care company with nearly 1,300 locations spanning general practice veterinary hospitals, Ethos emergency and specialty hospitals, and pet resorts and equine veterinary care. With approximately 40,000 team members, we care for pets and support pet families in communities across the United States and Canada. Our purpose is to give pets and the people who love them more quality years together, and our mission is to make care more personal, easy and accessible while advancing medicine and care across every stage of life. Across NVA, we support our teams with the resources, expertise and opportunities they need to deliver exceptional care and help shape the future of veterinary and pet care.

Purpose: Give pets and the people who love them more quality years together

Mission: Transform the pet family experience to be personal, easy and accessible, while advancing medicine and care across every stage of life.

Values: Care Deeply, Do What’s Right, One Team, Own It, Shape What’s Next

One NVA: Bringing General Practice & Ethos Together

NVA is built to make care personal, easy and accessible, while advancing medicine across every stage of a pet’s life.

At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here’s what to expect when interacting with us:

- We’ll always reach out via verified LinkedIn profiles or emails ending in @nva.com

- We may also contact you via text message from an identified NVA representative for recruiting-related communication

- All job opportunities and applications are hosted on our official careers site: careers.nva.com

- There is no cost or confidential information required to apply or be considered for a position

If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at hiringhub@nva.com. Thank you for exploring opportunities at NVA!

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.