Clinical Director

Refuge for Women is a non-profit, faith-based organization providing specialized care for women who have escaped human trafficking or sexual exploitation. With multiple locations across the U.S., Refuge for Women offers safe housing, at no charge to the resident, with around-the-clock care as clients progress through evidence-based, trauma-informed programming. The compassionate staff is trained to help residents work through the program to reclaim their identities and reach their goals to overcome addictions, heal from trauma and develop life skills leading to healthy, balanced living and financial independence. Refuge for Women strives to help each woman complete the program with a vision for her future, equipped to succeed and sustain a life marked with dignity and hope.

Refuge for Women is a faith-based organization and it is important for staff to share the same basic values and expectations held by Refuge for Women. We require that all staff are believers in Jesus Christ. Read our Statement of Faith.

Must be able to successfully pass a background check and drug test upon receiving an offer of employment.

To view Refuge for Women's benefits, click HERE.

Position Overview

The Clinical Director provides supervision over program staff within our three-phase residential recovery program. This role ensures trauma-informed, evidence-based, and ethically sound care while promoting participant safety, autonomy, healing, and long-term recovery. The Clinical Director supervises the Program Directors to ensure best practices.

Your Team Contribution

You will ensure continuity of care across all program phases, maintain program excellence and compliance, build trust through trauma-responsive leadership, and drive measurable participant success and wellbeing.

You’ll Be Successful If

You will confidently lead, support and uphold the highest standards of program quality, communicate with compassion and clarity, and remain committed to empowering individuals in recovery to achieve lasting independence.

Leadership & Oversight

• Ensure that all residents are receiving sound evidence-based trauma, addiction and grief therapy
  across all 3 phases
• Oversee intake, assessment and discharge of residents within all programs
• Maintain compliance with licensing, accreditation, and regulatory standards (when applicable)
• Ensure that the Refuge for Women program model is implemented consistently across all programs
• Lead crisis intervention and care plan adjustments based on dynamic needs

Staff Supervision & Development

• Supervise Program Directors
• Conduct regular performance reviews and provide staff development
• Plan and facilitate program staff training in ethics, boundaries, trauma-response, and best practices on and on-going and as-needed basis
• Promote teamwork, accountability, and transparent communication
• Support staff wellbeing and burnout-prevention strategies

Care Coordination & Communication

• Collaborate with program staff to ensure holistic support systems
• Build partnerships with healthcare providers, agencies, and referral sources
• Represent the organization in multidisciplinary meetings and external relationships
• Communicate effectively with leadership team regarding outcomes and needs
• Uphold resident dignity, privacy, and voice in all decision-making

Data, Reporting & Quality Assurance

• Ensure accurate and timely documentation and records integrity
• Monitor program outcomes and evaluate effectiveness of services in coordination with the VP of Programs
• Utilize data to improve participant experience and program quality in coordination with the VP of Programs
• Assist with grant/reporting requirements to support funding sustainability
• Ensure HIPAA compliance and confidential information protection

Direct Clinical Support

• Lead classes across all programs
• Provide guidance for complex cases and critical incidents
• Model excellence in trauma-responsive therapeutic engagement
• Support family and community reintegration practices
• Provide program services in the absence of a Program Director

Skills & Qualifications

• Master’s degree in Social Work, Counseling, Psychology, or related field
• 5–7 years clinical experience; residential or recovery setting preferred
• Strong knowledge of trauma-informed care and co-occurring disorders
• Demonstrated leadership and supervisory capacity
• Excellent communication, problem-solving, and boundary-setting skills

Expectations

• Uphold professional ethics and confidentiality at all times
• Participate in rotating on-call availability for crisis support
• Maintain documentation accuracy and quality compliance
• Partner collaboratively with all departments
• Contribute to a culture of safety, faith, unity, accountability and communication