Clinical Office Specialist

Responsibilities

CLINICAL OFFICE SPECIALIST- Behavioral Health

Thousand Branches Wellness provides outpatient mental health treatment for adolescents and adults that supports meaningful progress without requiring a pause from everyday life. Our services are ideal for individuals who want high-quality care while continuing to fulfill responsibilities at work, home, school or in the community. Outpatient treatment can provide the structure, consistency and flexibility needed to build momentum over time. A subsidiary of Universal Health Services (UHS), one of the largest and most respected providers of hospital and behavioral healthcare services, Thousand Branches Wellness is seeking an experienced Clinical Office Specialist who enjoys the excitement and challenges of a start-up to join our team in Omaha, NE

https://thousandbrancheswellness.com/

The Clinical Office Specialist (COS) provides platform training & onboarding support to clinic staff, manages the daily workflows of patient interactions, paperwork/document management, and the overall organization of the office. The COS actively supports, promotes, and works within the context of the Mission, Vision and Values associated with Thousand Branches Wellness. This position ensures the office operates efficiently and in compliance with company policies and regulatory standards.

Responsibilities:

• Collaborative communication with coworkers, clients and referral sources
• Flexibility to work in a fast-paced environment
• Telephone Screening of inquiry calls with appropriate referrals made for any emergency situation and appointments scheduled as appropriate
• Implement and manage systems to ensure effective communication with clients, families, referral sources and other relevant entities
• Manage day-to-day schedule, follow up, appointment confirmation and re-schedule as needed
• Utilization Review and insurance verification
• Follow up/respond to incoming calls/emails/fax requests within timelines outlined in policy
• Other duties as assigned

Benefit Highlights:

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Tuition savings to continue your nursing education with Chamberlain University
• Career development opportunities within UHS and its 300+ Subsidiaries!
• Pet Insurance
• More information is available on our Benefits Guest Website: benefits.uhsguest.com

About Universal Health Services

Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grown steadily into a premier Fortune 500® corporation perennially recognized by multiple esteemed national rating entities. Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom. www.uhs.com.

From Fortune, ©2025, 2026 Fortune Media IP Limited. All rights reserved. Used under license.

For more information email Courtney Falkenstein, Horizon Health Recruiter at Courtney.Falkenstein@horizonhealth.com

Qualifications

• High School diploma required
• Bachelor's degree preferred
• 1-3 years of related work experience required
• Proficient in MS office products

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

• High School diploma required
• Bachelor's degree preferred
• 1-3 years of related work experience required
• Proficient in MS office products

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

CLINICAL OFFICE SPECIALIST- Behavioral Health

Thousand Branches Wellness provides outpatient mental health treatment for adolescents and adults that supports meaningful progress without requiring a pause from everyday life. Our services are ideal for individuals who want high-quality care while continuing to fulfill responsibilities at work, home, school or in the community. Outpatient treatment can provide the structure, consistency and flexibility needed to build momentum over time. A subsidiary of Universal Health Services (UHS), one of the largest and most respected providers of hospital and behavioral healthcare services, Thousand Branches Wellness is seeking an experienced Clinical Office Specialist who enjoys the excitement and challenges of a start-up to join our team in Omaha, NE

https://thousandbrancheswellness.com/

The Clinical Office Specialist (COS) provides platform training & onboarding support to clinic staff, manages the daily workflows of patient interactions, paperwork/document management, and the overall organization of the office. The COS actively supports, promotes, and works within the context of the Mission, Vision and Values associated with Thousand Branches Wellness. This position ensures the office operates efficiently and in compliance with company policies and regulatory standards.

Responsibilities:

• Collaborative communication with coworkers, clients and referral sources
• Flexibility to work in a fast-paced environment
• Telephone Screening of inquiry calls with appropriate referrals made for any emergency situation and appointments scheduled as appropriate
• Implement and manage systems to ensure effective communication with clients, families, referral sources and other relevant entities
• Manage day-to-day schedule, follow up, appointment confirmation and re-schedule as needed
• Utilization Review and insurance verification
• Follow up/respond to incoming calls/emails/fax requests within timelines outlined in policy
• Other duties as assigned

Benefit Highlights:

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Tuition savings to continue your nursing education with Chamberlain University
• Career development opportunities within UHS and its 300+ Subsidiaries!
• Pet Insurance
• More information is available on our Benefits Guest Website: benefits.uhsguest.com

About Universal Health Services

Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grown steadily into a premier Fortune 500® corporation perennially recognized by multiple esteemed national rating entities. Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom. www.uhs.com.

From Fortune, ©2025, 2026 Fortune Media IP Limited. All rights reserved. Used under license.

For more information email Courtney Falkenstein, Horizon Health Recruiter at Courtney.Falkenstein@horizonhealth.com