Clinical Support Staff

Overview

Location: 2 Wisconsin Circle, Chevy Chase, MarylandHourly Pay Rate: $21.00 - $24.00 per hour, DOE

Part-Time (20-25 Hours per Week) | On-Site

Are you looking to build or grow your career in behavioral health, psychology, counseling, social work, or a related field? Our Clinical Support Staff role offers a meaningful opportunity to make a direct impact in the lives of adolescents, young adults, and their families while gaining hands-on experience in a mental health treatment setting.

As a Clinical Support Staff team member supporting our Partial Hospitalization Program (PHP) and Intensive Outpatient Program (IOP), you will work closely with licensed clinicians and healthcare professionals to support daily therapeutic programming, facilitate client engagement, maintain a safe treatment environment, and assist with administrative and clinical operations.

This position is ideal for recent graduates with bachelor's degrees, current master's students pursuing careers in behavioral health, counseling, psychology, social work, or related disciplines, and experienced behavioral health professionals seeking part-time opportunities.

Responsibilities

• Support clinicians during therapeutic groups, psychoeducational activities, and other treatment programming.
• Assist with group facilitation by encouraging participation, engagement, and adherence to program expectations.
• Monitor client safety and wellbeing throughout programming and promptly communicate concerns to the clinical team.
• Complete client check-ins, check-outs, and orientation processes for new participants.
• Observe, document, and communicate client participation, behaviors, and affect to support treatment planning.
• Assist with room preparation, materials organization, and setup/cleanup for therapy groups and clinical activities.
• Support clinicians with administrative responsibilities, scheduling, appointment coordination, and client service needs.
• Assist in monitoring and supporting individuals experiencing emotional distress or elevated behavioral health needs under the direction of licensed clinical staff.
• Participate in crisis prevention and de-escalation efforts consistent with organizational policies and training.
• Maintain confidentiality and compliance with HIPAA and organizational standards.
• Perform other duties as assigned.

Qualifications

• Bachelor's degree required in Psychology, Social Work, Counseling, Human Services, Behavioral Sciences, or a related field.
• Current master's students or recent graduates pursuing careers in behavioral health are strongly encouraged to apply.
• Minimum one (1) year of experience working in a behavioral health, mental health, substance use treatment, residential treatment, healthcare, educational, or youth-serving environment preferred.
• Behavioral health experience is strongly preferred.
• Experience facilitating or co-facilitating groups is strongly preferred.
• Experience working with adolescents, young adults, and families preferred.
• Experience working with neurodivergent individuals, familiarity with Applied Behavior Analysis (ABA), clinical documentation, electronic medical records (EMR), or insurance processes is a plus.
• Strong interpersonal, communication, and professional boundary-setting skills.
• Ability to work effectively within a multidisciplinary treatment team.
• Demonstrated ability to remain calm and professional in fast-paced clinical environments.
• Ability to successfully complete required background screening.
• Current CPR and First Aid certification preferred or ability to obtain upon hire.

Benefits

Embark is an Equal Employment Opportunity Employer. We are committed to enriching the therapeutic and healing experience we offer through the diversity of our employees and community. We actively seek to recruit and support a broadly diverse staff who contribute to our excellence, diversity of viewpoints and experiences, and relevance in a global society.

Embark does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, veteran status, or any other protected status under applicable laws. Accommodations are available for applicants with disabilities.