Collections Specialist

Job Summary

• Assists patients and others who contact NRHS PFS to get resolution of patient claims, or any other issues related to the hospital stay.
• Utilizes internal software and external websites to expedite reimbursement of claims.
• Processes correspondence related to assigned accounts.
• Makes appropriate revisions to accurately resolve accounts.
• Resolves credit balances on accounts.
• Process and mails out refund checks on a weekly basis.
• Assists cashier as required.
• Special projects assigned by management.

Qualifications

Education

• High school diploma or equivalent
• Knowledge of medical terminology preferred.

Experience

• Experience in collection of accounts for healthcare service providers (hospital, urgent care clinics, and/or physician’s office) preferred.

(Above requirements can be met by equivalent combination of education and experience)

Compensation/Benefits

• $16.07-$26.25/hr depending on previous work experience.
• Benefits include medical, dental, vision, short-term disability, long-term disability, life insurance, paid time off (PTO), paid holidays, tuition reimbursement, scholarship opportunities, retirement plans, free parking, and opportunities for advancement.

Work Shift

Day
Position Type

Regular Full Time

Education

• High school diploma or equivalent
• Knowledge of medical terminology preferred.

Experience

• Experience in collection of accounts for healthcare service providers (hospital, urgent care clinics, and/or physician’s office) preferred.

(Above requirements can be met by equivalent combination of education and experience)

Compensation/Benefits

• $16.07-$26.25/hr depending on previous work experience.
• Benefits include medical, dental, vision, short-term disability, long-term disability, life insurance, paid time off (PTO), paid holidays, tuition reimbursement, scholarship opportunities, retirement plans, free parking, and opportunities for advancement.
• Assists patients and others who contact NRHS PFS to get resolution of patient claims, or any other issues related to the hospital stay.
• Utilizes internal software and external websites to expedite reimbursement of claims.
• Processes correspondence related to assigned accounts.
• Makes appropriate revisions to accurately resolve accounts.
• Resolves credit balances on accounts.
• Process and mails out refund checks on a weekly basis.
• Assists cashier as required.
• Special projects assigned by management.