Credentialing Representative

Passionate, driven people dedicated to making a difference in healthcare.

SpecialtyCare is a leading provider of clinical services to hospitals. We partner with hospitals to drive, sustain, and accelerate high performance. We offer a portfolio of solutions that include neuromonitoring, perfusion, surgical assist, autotransfusion, minimally invasive surgical support, and sterile processing. SpecialtyCare’s clinicians focus their efforts to improve operational efficiencies, improve outcomes, and maintain exceptional levels of satisfaction. We compete on results.

Job Summary

The Credentialing Representative is part of a collaborative team, and has the flexibility to work on a hybrid schedule in Brentwood,TN. We offer a pay increase after 90 days of employment and successful completion of training. SpecialtyCare also offers a comprehensive benefit plan which includes, medical, dental, vision and life insurance. We have a matching 401k and generous PTO plan. We also provide continuing education and professional development reimbursement.

To learn more about what a “day in the life” would look like, please follow the link to read what one of our Senior Credentialing Representatives has to say about what she does:

A Day in the Life of a Credentialing Representative

The primary role of this position is the collection and maintenance of all information for associate credentialing files for meeting the Joint Commission requirements for the Health Care Staffing Services certification or Joint Commission Accreditation for Ambulatory Health.

• Processes and maintains the confidential credentialing files for each associate; including evaluation for completeness.
• Collaborates with clinical management and credentialing staff to obtain missing information as needed.
• Completes accurate and timely data entry into the credentialing database program (Verity) to ensure all associate files are up to date.
• Replies timely to all requests for credentialing items and/or inquiries from operations and hospital clients.
• Completes credentialing file requests for outlying facilities.
• Basic office functions such as phones, mail, filing, and copying
• Other duties as assigned.

The Successful Candidate

The successful candidate must bring a high level of ethical, intellectual, professional and personal values that complement the team and company vision. The following competencies are highly valued:

1. Get Results - Able to demonstrate high personal work standards and a sense of urgency about results; do everything possible to meet goals and deadlines; persist in the face of repeated challenges; accept responsibility for the outcomes of their own work.
2. Problem Solving and Analysis - Able to gather appropriate data and diagnose the cause of a problem before taking action; separate causes from symptoms; apply lessons learned from others who encountered similar problems or challenges; anticipate problems and develop contingency plans to deal with them; develop and evaluate alternative courses of action.
3. Flexibility and Change - Able to positively deal with changes that affect job requirements; adapt to shifting priorities in response to the needs of internal and external clients; quickly recognize situations/conditions where change is needed; work to clarify situations where information, instructions, or objectives are ambiguous; support organizational change.
4. Attention to Detail - Able to review data/documents for accuracy and consistency; take action to prevent mistakes; follow procedures closely; keep records accurate and up to date; test services/applications rigorously when needed.
5. Relationship Building - Able to establish personal standards of quality for own work; independently improve the quality of own work processes, products, and/or services; identify and apply “best practices” in own work; improve the efficiency of own work by eliminating barriers and streamlining work processes; measure and track own performance.

SpecialtyCare is an Equal Opportunity and Affirmative Action Employer

Employment with SpecialtyCare is at-will

SC Corp