Credit Support Analyst

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Your Work Shapes the World at Caterpillar Inc.

Our common values and focus on inclusion and respect drive the decisions made by our company, teams, and people. This is why we are committed to hiring and building diverse team representatives of the customers we serve globally. When you join our team, you can apply your unique life and job experiences and work in an environment where your ideas are heard, your contributions are celebrated, and your whole-self matters.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

About Cat Financial

Cat Financial is a subsidiary of Caterpillar Inc., the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For more than 40 years, Cat Financial has provided a wide range of financing solutions to customers and Cat® dealers for machines, engines, Solar® gas turbines, genuine Cat parts and services. Headquartered in Nashville, Tennessee, Cat Financial serves customers globally with offices and subsidiaries located throughout North and South America, Asia, Australia, Europe and Africa. Visit cat.com to learn more about Cat Financial.

As a Credit Support Analyst, you’ll play an important role in helping the team evaluate commercial credit requests. A significant part of the position involves accurate data entry, document review, and preparing financial information within credit systems, alongside opportunities to gain exposure to credit analysis, financial statements, and loan origination.

This is a strong fit for someone who enjoys working with detailed information, takes pride in accuracy, and wants to understand how financial data contributes to commercial credit decisions.

What You’ll Do

• Enter, update, and maintain customer, financial, and credit information accurately within lending and credit systems.
• Gather and prepare information needed to support the review of commercial loan applications.
• Review credit histories and organize financial information used to evaluate customers’ profitability, liquidity, and overall risk.
• Prepare and input financial statement data to support credit analysis and risk assessment.
• Review information and documentation for accuracy, completeness, and consistency.
• Work with customers to verify information needed for financial and credit transactions.
• Communicate with credit associations and other relevant organizations to obtain or verify customer credit information.
• Assist with credit analysis and verification activities used to evaluate creditworthiness.
• Support loan origination activities while following established policies and procedures.
• Partner with analysts and other team members to help ensure credit requests are processed accurately and efficiently.

What You Bring

Education

• Degree or equivalent relevant experience preferred.

Skills & Experience

• Strong attention to detail: You’re comfortable working with a high volume of detailed information and understand that accuracy matters.
• Data entry and systems aptitude: You can accurately enter, review, maintain, and validate information in business systems.
• Financial aptitude: You have a basic understanding of financial and accounting concepts and are interested in developing your knowledge of commercial credit.
• Analytical thinking: You’re comfortable reviewing information, identifying discrepancies, and using data to help solve problems.
• Financial statement knowledge: You have an understanding of, or interest in learning about, income statements, balance sheets, financial ratios, and other measures of a business’s financial health.
• Credit knowledge: You have an understanding of, or interest in developing, credit analysis and verification skills.
• Customer focus: You communicate professionally with customers and understand the importance of providing accurate, responsive service.
• Communication: You can clearly communicate information both verbally and in writing.
• Organization: You can manage detailed, process-driven work while maintaining quality and accuracy.

What Will Help You Succeed

You may be especially successful in this role if you:

• Enjoy detail-heavy, accuracy-focused work and don't mind spending a meaningful portion of your day entering and validating information.
• Like working with numbers and financial information.
• Are comfortable learning multiple systems and following established processes.
• Catch small discrepancies others might overlook.
• Can balance routine processing work with analytical responsibilities.
• Are interested in gaining greater exposure to commercial credit, financial analysis, and lending.

Additional Information:

This position requires incumbents to be onsite in the Nashville main office 5 days per week.

Compensation & Benefits:

Summary Pay Range:

$61,284.00 - $98,064.00

• Compensation and benefits offered may vary depending on multiple individualized factors, job Flexible Spending Accounts (FSAs)*
• Health Lifestyle Programs*
• Employee Assistance Program*
• Voluntary Benefits and Employee Discounts*
• Career Development*
• Incentive bonus*
• Disability benefits
• Life Insurance
• Parental leave
• Adoption benefits
• Tuition Reimbursement

* These benefits also apply to part-time employees

This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties, and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of “essential job functions” as that term is defined by the Americans with Disabilities Act.

This position requires working onsite five days a week.

Visa Sponsorship is not available for this position.

Posting Dates:

October 27, 2026 - November 3, 2026

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

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