Customer Service Advocate

Overview

🌟 PATIO ENCLOSURES IS HIRING! JOIN OUR TEAM! 🌟

Customer Service Advocate

Full Time - IN OFFICE

$17.00 HR

MON - FRI 9:00 AM - 5:30 PM

Great Day Improvements, LLC

Looking for an exciting opportunity to grow your career with a great company? We're looking for a friendly, motivated, customer-focused Customer Advocate to join our team! 🎉

WHAT'S IN IT FOR YOU?

• 💵 Pay up to $17 per hour
• 🏥 Benefits package
• 🌴 Paid vacation
• 🎉 Paid Time Off (PTO)
• 📚 Cross-training and opportunities to learn new skills
• 🤝 Be part of a team that makes a difference!

WHAT WILL YOU DO?

As a Customer Advocate, you'll be the important connection between Great Day Improvements and our valued customers!

You'll help guide customers through every stage of their project, answer questions, provide assistance, and make sure they receive an outstanding experience.

You'll also have the opportunity to learn multiple office roles and provide support and coverage when team members are out on PTO. No two days have to be exactly alike

Responsibilities

⭐ WHO ARE WE LOOKING FOR?

• Someone who loves helping people!
• A friendly, professional communicator.
• A team player with a positive attitude.
• Someone organized, dependable, and ready to learn.
• A person who enjoys variety and thrives in a team environment.

Qualifications

Applicant must have a minimum of two years’ experience in customer/client services, call center, help desk, or other applicable service related industries. Good problem-solving skills are required. Must be competent in the use of technology and be able to function proficiently in our IT systems; experience with Excel a plus. Must be well organized and have the ability to think on your feet. Must be proactive in your approach to managing customer interactions, customer expectations, and be able to work within the organization to provide the customer win-win solutions. Lastly, the CA must have great business sense and judgement.

GDI is an Equal Employment Opportunity Employer

#INDGDI