This posting
Customer Service Assistant
Posted 6 Nov 2026 · Full-time · Pay not stated
Opens jobs.wakemed.org. Talentify has not checked who owns that address. You apply there — Talentify never asks for an account or a CV.
WakeMed · Raleigh, North Carolina, US
CUSTOMER SERVICE ASSISTANT
OpenFull-timePay not stated
Open — WakeMed has a posting for this job. Posted 6 Nov 2026.
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About this job
Overview
The Customer Service Assistant is responsible for assisting patients with insurance and billing questions and performs functions directly associated with a customer service call center including, but not limited to, taking payments, changing or updating insurance, updating patient demographics, and setting payment plans. Responsible for maintaining requested average call wait time and projected daily call volume.
Department Description
Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.
EOE
Licensure
Not Applicable
Education
High School Diploma or Equivalent Required Associate's Degree Business Administration Preferred
Experience
2 Years Customer Service Preferred 2 Years Healthcare Preferred
Not Applicable
Not this job's pay
What do Customer Service & Call Center jobs in North Carolina pay?
Talentify has no pay figure for this posting. The lines below are about Customer Service & Call Center jobs on Talentify in North Carolina as a group, computed by Talentify's job index across their postings. They are not the pay for this job.
Of the 319 Customer Service & Call Center jobs on Talentify in North Carolina, 96 list pay per hour.
Taking the midpoint of each listed range, the middle half pay 15.00–17.50 USD per hour and the median is 17.00 USD per hour.
85 of these 96 name no currency; they are counted as USD because the jobs are in the United States.
Pay as employers listed it, not adjusted or verified. Updated 2026-11-13.
Computed on 2026-11-13 from the pay in 96 listings.
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1 posting recorded.computed from 3 events, 2026-11-06 to 2026-11-13.