Customer Service Associate

Description

Associa Carolinas is looking for a part-time customer service associate to work at one of our active communities in the Durham, NC area. This position would help support residents at the community’s Activity Center.

Work Schedule:

Some scheduled weekdays 10am-6pm. With flexible coverage for: Saturdays, Holidays, and fill shifts as needed which can vary depending on the shift needing coverage from 6am - 10pm

Duties include but are not limited to:

• Welcomes homeowners/guests/vendors/new customers to community.
• Performs various administrative/managerial tasks in support of HOA's mission.
• Creates a positive experience for homeowners and guests by attending to needs and answering questions.
• Coordinating clubhouse reservations and access
• Other duties as assigned.

Qualifications

• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Self-motivated, proactive, detail oriented and a team player.
• Time management and time critical prioritization skills.
• High school diploma High School Diploma or GED Required
• 0 - 3 years of directly related or closely related experience
• Previous customer service experience preferred.