Customer Service Clerk

We are looking for a reliable and experienced Parking Cashier who is responsible for cash and electronic transactions with parking customers.

Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members

Location: Prospect Ave, Cleveland, OH

Hourly Rate: $17.00 per hour (Paid Weekly)

Shift: Monday -Friday 9am-5pm

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s

experience, skills, abilities, geographic location, and alignment with market data.

A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 36B, 42A, LS, PS, YN, 3432, 0111, 6F0X1

Qualifications

Required:
• Must be 18 years of age or older
• No high school diploma, GED or college degree required
• No experience required; on-the-job training provided

Preferred:
• One (1) year of similar experience preferred

Responsibilities

• Approach and greets all customers in a friendly, professional manner
• Use respectful communication to assist guests with their questions, problems, and concern
• Relay customer concerns and/or information to shift lead or Operations Manager as necessary
• Is quick and responsive to provide excellent customer service
• Follow all company procedures and complies with all safety regulations
• Issue and/or collect visitor parking tickets
• Match visitor ticket to parking rate schedule; collects proper payment from visitors and distributes correct change
• Complete lost ticket forms when original tickets cannot be located
• Reconcile receipts, cash, and charges; accurately account for all funds within cashier drawer
• Perform revenue drops following specific location procedures
• Maintain a clean, orderly, and safe work area
• Answer telephone in a prompt and courteous manner, when required
• Immediately report accidents, incidents or safety concerns to Operations Manager or Shift Lead
• Communicate professionally at all times with guests, client, and teammates