Indiana University Health · Muncie, Indiana, US

Customer Service Representative I

OpenFull-timePay not stated

Open — Indiana University Health has a posting for this job. Posted 20 Oct 2026.

This posting

Posted 20 Oct 2026 · Full-time · Pay not stated

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About this job

M-F 8a-4:30p, training and work at Muncie office.

  • Responds to patient inquiries via telephone and email.

Context & Purpose

  • Scheduling sleep study appt for Muncie and Fishers Sleep Labs.

Responsibilities of Role

  • Receive inbound patient calls, execute outbound patient calls, assigned a sleep lab(s) to be liaison, create electronic patient charts, patient packet emails/req mail
  • Sleep lab liaison, greeting patients for sleep studies

Other Requirements

  • High School Diploma/GED.
  • Knowledge of medical terminology and medical coding preferred.
  • Experience with Cerner is preferred
  • Ability to type 30+ words per minute
  • Requires working knowledge of computers.

Read the full posting

Not this job's pay

What do Customer Service & Call Center jobs in Indiana pay?

Talentify has no pay figure for this posting. The lines below are about Customer Service & Call Center jobs on Talentify in Indiana as a group, computed by Talentify's job index across their postings. They are not the pay for this job.

Of the 185 Customer Service & Call Center jobs on Talentify in Indiana, 56 list pay per hour.

Taking the midpoint of each listed range, the middle half pay 14.00–22.25 USD per hour and the median is 17.53 USD per hour.

46 of these 56 name no currency; they are counted as USD because the jobs are in the United States.

Pay as employers listed it, not adjusted or verified. Updated 2026-11-06.

Computed on 2026-11-06 from the pay in 56 listings.

Not this job's pay

U.S. Bureau of Labor Statistics, for Customer Service Representatives, the occupation this job title matches. It describes the occupation, not this job.

The median wage for Customer Service Representatives in Indiana was 20.74 USD per hour (43,140 USD per year) in May 2025; the middle half earned 17.35–24.19 USD per hour.

U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025

Customer Service Representative pay and outlook in Indiana

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Also open at Indiana University Health

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Same job, other employers

Customer Service Representative jobs in Indiana at other employers

Pages on Talentify for this job in Indiana, at employers other than Indiana University Health. Each page says open or closed for itself.