Customer Service Representative

Job Title: Customer Service Representative

Hialeah FL - 1st Shift- Competitive Pay!

APPLY NOW WITH AN UPDATED RESUME TO BE CONSIDERED

Job Description

We are seeking a dedicated Customer Service Representative to join our in-house sales team. The ideal candidate will be responsible for quoting RFQs, processing sales orders, and maintaining communication with customers until their orders are delivered. This role requires coordination with various departments to ensure accuracy and efficiency in daily processes, along with strong multitasking abilities and attention to detail.

Responsibilities

• Analyze RFQs and identify parts.
• Process and enter customer orders in the system.
• Follow-up on open orders.
• Coordinate with and support other departments as necessary.
• Handle approximately 40-50 calls per day.
• Support customers in Europe and Latin America with order fulfillment and placement of quotes and order entry.
• Collaborate frequently with purchasing teams and airline buyers.

Essential Skills

• Customer service and account management experience.
• Aviation experience.
• Proficiency in Microsoft Office.
• Previous experience in aviation parts and quoting.
• Fluency in English and Spanish.

Additional Skills & Qualifications

• Experience with JD Edwards Enterprise ERP is a plus.

Why Work Here?

Join a family-owned business that offers opportunities for growth and interaction with various departments. Enjoy comprehensive benefits, including 401(k) matching, health, dental, and vision insurance. After five months, we cover 100% of healthcare for employees and 85% for a plus-one.

Work Environment

Work in an office environment with a warehouse located at the back. The position operates Monday through Friday.

Job Type & Location

This is a Contract to Hire position based out of Miramar, FL.

Pay and Benefits

The pay range for this position is $28.85 - $33.65/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract to Hire position based out of Miramar, FL.

Application Deadline

This position is anticipated to close on Nov 16, 2026.

Workplace Type

This is a fully onsite position in Miramar,FL.

About Aerotek

Aerotek® Inc. provides staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance. We provide the expertise, solutions and people required to rise to the challenges of North American industry. Headquartered in Hanover, Md., Aerotek operates a unified network of over 200 offices across North America, supporting more than 18,000 clients each year. Aerotek is an Allegis Group company, the global leader in workforce and business solutions. To learn more, visit: Aerotek.com | 1-888-AEROTEK.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):
We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.