St. Joseph's/Candler · Savannah, Georgia, US

Customer Service Representative

OpenPart-timePay not stated

Open — St. Joseph's/Candler has a posting for this job. Posted 16 Oct 2026.

This posting

Posted 16 Oct 2026 · Part-time · Pay not stated

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About this job

Position Summary
- The Customer Service Representative (CSR) provides high quality patient-focused services to ensure that the individual needs and desires of the patient’s customer services encounter are met on a continuing basis by performing the duties outlined below. The CSR position is extremely important as being the first point of contact made either personally or by telephone. It is also the last form of contact the patient will have. The CSR will perform routine but varied clerical duties in accordance with the standard procedures of the department. The CSR shall apply knowledge of department policies and procedures in order to maintain and file patient records, prepare forms, verify information, and resolve routine office problems.
Education
- None Required
Experience
- 1 Year medical office or practice - Preferred
License & Certification
- None Required
Core Job Functions
- Maintains appropriate clinical/clerical standards. Follows the policy and procedures as written in the Company Policy and Procedure Manual.
- The CSR will follow all scripting provided for patient interactions.
- Receives incoming telephone calls with provided scripting, exercises judgment to prioritize calls, and courteously direct calls to the appropriate personnel in a prudent and efficient manner.
- Greets patients in a friendly manner and collects insurance card and Identification. Communicate with patient you are verifying their insurance. Respectfully asks the patient to fill out the patient information form to obtain and record name, address, age, persons to notify in case of emergency, attending Physician, pharmacy, and individual or insurance company responsible for payment of bill.
- Enters patient admitting information into computer and adds patient on clinic schedule.
- Receives payment on account and performs necessary accounting duties in accordance with the standard procedures of the department.
- Responsible for daily ledger balancing and preparation of bank deposits.
- Performs duties which may be assigned from time to time by Managers and Administration.
- Participates in department quality improvement activities, staff educational programs, attends departmental meetings, and demonstrates and maintains competency in accordance with Company guidelines.
- Other duties as needed.

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What do Customer Service Representative jobs in Georgia pay?

Talentify has no pay figure for this posting. The lines below are about Customer Service Representative jobs on Talentify in Georgia as a group, computed by Talentify's job index across their postings. They are not the pay for this job.

Of the 74 jobs with this title on Talentify in Georgia, 10 list pay per hour.

Taking the midpoint of each listed range, the middle half pay 18.00–21.98 USD per hour and the median is 21.47 USD per hour.

9 of these 10 name no currency; they are counted as USD because the jobs are in the United States.

8 of these 10 state their pay in the job description, not in a separate pay field.

Pay as employers listed it, not adjusted or verified. Updated 2026-11-12.

Computed on 2026-11-12 from the pay in 10 listings.

U.S. Bureau of Labor Statistics, for Customer Service Representatives, the occupation this job title matches. It describes the occupation, not this job.

The median wage for Customer Service Representatives in Georgia was 19.06 USD per hour (39,630 USD per year) in May 2025; the middle half earned 16.57–23.14 USD per hour.

U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025

Customer Service Representative pay and outlook in Georgia

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