State Farm · Madison, Alabama, US

Customer Service Representative - State Farm Agent Team Member

OpenFull-time40000.00 - 55000.00

Open — State Farm has a posting for this job. Posted 24 Aug 2026.

This posting

Posted 24 Aug 2026 · Full-time · 40000.00 - 55000.00

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About this job

Benefits:

  • Simple IRA matching
  • Competitive salary
  • Paid time off
  • Bonus based on performance
  • Flexible schedule
  • Opportunity for advancement
  • Signing bonus

ROLE DESCRIPTION:
Brian Wiggins - State Farm Agent is searching for a competitive team member who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our Customer Service Representative - State Farm Agent Team Member, the training in insurance products and your knowledge of industry trends will equipe you to communicate directly with clients, identify their needs, and market products or services that maximize value. You may also assist in developing strategies and establishing quotas for our agency.

If you are energetic, goal-oriented, and sales-minded, we are excited to harness your talents in this rewarding opportunity to build your career.

BENEFITS:

  • Salary plus bonus
  • PTO
  • No Weekend or Evening work expectations
  • Growth potential/Opportunity for advancement within my office
  • Bonuses paid monthly.
  • Retirement plan with company match

RESPONSIBILITIES:

  • Develop leads, schedule appointments, identify customer needs, and refer customers to licensed team members.
  • Work with the agent to establish and meet marketing goals.
  • Gather info from customers that the licensed team members use to quote products.
  • ask and show customers how to give the office google reviews.
  • Maintain a strong work ethic with a total commitment to success each and every day.
  • Work alongside your agency’s team to ensure successful long-lasting customer relations.

QUALIFICATIONS:

  • Sales experience preferred
  • Successful track record of meeting sales goals/quotas preferred
  • Ability to effectively relate to a customer
  • Obtain Property & Casualty license within 30 days
  • Comfortable communicating with clients via phone and/or email
  • Spanish preferred

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