Orlando Health · Orlando, Florida, US

Customer Service Specialist

OpenPay not stated

Open — Orlando Health has a posting for this job. Posted 4 Sep 2026.

This posting

Posted 4 Sep 2026 · Pay not stated

Apply on the employer's site

Opens careers.orlandohealth.com. Talentify has not checked who owns that address. You apply there — Talentify never asks for an account or a CV.

Job alerts

Get jobs like this by email

Talentify emails you Customer Service Specialist jobs in Orlando, Florida.

Job alerts by email only. We send a link to confirm first, and nothing else arrives until you click it. Every email has a one-click unsubscribe. Privacy policy.

About this job

Position Summary

Location: Downtown Orlando - Orlando Regional Medical Service

Title: Customer Service Specialist

About Guest Services

Our Guest Services team is dedicated to creating a warm, welcoming, and supportive environment for everyone who walks through our doors. From providing directions to assisting families during stressful moments, this team is all about hospitality, compassion, and going the extra mile. As one of the first points of contact at ORMC, Guest Services sets the tone for the patient and visitor experience—making kindness and helpfulness a daily mission.

Position Summary

The Customer Services Specialist Handles unresolved patient complaints and concerns while working to increase overall customer satisfaction.

Why Orlando Health?

✔️ Education: Preferred Education Program, Tuition Reimbursement, Career Online High School, English Language Learning, and Public Service Loan Forgiveness (PSLF)

✔️ Health: Medical, Prescription Drug Plan, Free Virtual Visits, Flexible Spending Account, Health Savings Account, Dental Plans, and Vision Plans

✔️ Retirement: Up to 5% employer matching contributions 100% vested in OH’s contributions after three years of service with 1,000 hours or more

✔️ Well-Being: TELUS Health, Active and Fit (access to fitness centers at a low rate), Real Appeal Weight Loss Program, Discount Program via PerkSpot, Team Member Pantry, Pet Therapy, Respite Rooms, and Grab and Go Meals

✔️ Life Insurance: Basic Life and Accidental Death & Dismemberment, Supplemental Life, and Dependent Life

✔️ Time Away: PTO, Four weeks paid parental leave, Leave of Absence, Extended Leave Plan, Short-Term Disability, and Long-Term Disability

✔️ Family/Pets: Fertility Benefits, Adoption Assistance, Up to 10 days per calendar year (use for: Back-up Child Care, Back-up Elder Care, and Back-up Pet Care), Virtual Tutoring, OH Way Scholarship, and Pet Insurance

✔️ Voluntary: Auto Insurance, Accident Insurance, Hospital Indemnity Insurance, and Critical Illness Insurance

100% PAID Tuition, as well as tuition reimbursement & monthly payments to help pay down any graduated school debt

Read the full posting

Not this job's pay

What do Customer Service & Call Center jobs in Florida pay?

Talentify has no pay figure for this posting. The lines below are about Customer Service & Call Center jobs on Talentify in Florida as a group, computed by Talentify's job index across their postings. They are not the pay for this job.

Of the 591 Customer Service & Call Center jobs on Talentify in Florida, 121 list pay per hour.

Taking the midpoint of each listed range, the middle half pay 15.25–18.50 USD per hour and the median is 17.00 USD per hour.

106 of these 121 name no currency; they are counted as USD because the jobs are in the United States.

Pay as employers listed it, not adjusted or verified. Updated 2026-11-07.

Computed on 2026-11-07 from the pay in 121 listings.

Not this job's pay

U.S. Bureau of Labor Statistics, for Customer Service Representatives, the occupation this job title matches. It describes the occupation, not this job.

The median wage for Customer Service Representatives in Florida was 19.44 USD per hour (40,440 USD per year) in May 2025; the middle half earned 17.50–23.01 USD per hour.

U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025

Customer Service Representative pay and outlook in Florida

Also open

Also open at Orlando Health

Orlando Health's other jobs that have a page here. Each page says open or closed for itself.

Same job, other employers

Customer Service Specialist jobs in Florida at other employers

Pages on Talentify for this job in Florida, at employers other than Orlando Health. Each page says open or closed for itself.