Delivery Driver

Description

Job Summary:

Adhere to the Flowerama mission statement by providing friendly, efficient, organized, and timely delivery for our Flowerama customers to their intended recipient.

Essential Job Functions/Job Requirements:

• Provide and maintain an acceptable Personal Motor Vehicle Record with DOT
• Maintain van cleanliness--inside and out
• Keep gas tank adequately filled
• Keep fluids filled
• Complete maintenance log on vehicle
• Lift and transport up to 60 pounds unassisted
• Work in temperatures as low as 32°F (walk-in cooler)
• Work and drive in seasonal temperature and weather fluctuations
• Have a strong command of the English language
• Write legibly
• Deliver all Flowerama product with pride and respect
• Deliver Flowerama products on a timely basis and follow all traffic laws
• Maintain a neat appearance consistent with the Flowerama Dress Code Policy
• Process delivery tickets and call tags
• Check-in, inventory, and stock freight
• Respect co-workers and management
• Follow and adhere to all Flowerama policies as outlined in the handbook or as instructed by management
• Complete any other tasks as required by management

DELIVERY HOURS

We deliver 7 days a week; follow your posted schedule for hours. If you are a part-time driver, you may be expected to be on-call to cover absent drivers and/or additional delivery needs. Depending upon need, hours are subject to change based on every day and seasonal needs. Drivers work until the last delivery is made.

DELIVERY PROCEDURES

• Driver’s will learn proper care and handling procedures.
• Check the maintenance log daily to see if maintenance is needed.
• Before taking deliveries, write your name at the top of the delivery sheet.
• Use the complete trip sheet and delivery confirmation functions of the BMS computer system.
• Mark the time of the delivery and the recipient’s name.
• For undeliverable items, write a concise reason for non-delivery on the trip sheet. Tell your manager/supervisor if a call-tag was left.
• Call the person in charge of deliveries if there are any concerns about the delivery address.
• Before the store closes, drivers must contact the shop to check on next day and timed deliveries. This information may change the driver’s start time the following morning.
• Drivers need to contact the store hourly to assess delivery needs.

VAN MAINTENANCE

• Weather permitting, vans must be washed and vacuumed daily
• Vans must be fueled when deliveries are complete and documented on the driver log. Fuel receipts need to be returned to the store.
• A van maintenance log and a morning check list must be completed daily.

SECONDARY RESPONSIBILITIES

Below are some examples of secondary responsibilities, but the manager may assign additional duties as needed.

• Changing the marquees
• Transferring product between all Iowa stores
• Checking-in and pricing product
• Removing and breaking down boxes
• Sweeping store entrances, walkways, and work areas
• Policing the outside lot and perimeter for garbage
• Removing garbage
• Setting up Benchmaster and exterior tents
• Unloading trucks
• Assisting with seasonal and large shipments

Both Part-Time and Full-Time employees receive holiday pay, paid vacation and discretionary time, paid floating holidays, a 401(k) opportunity, flexible schedule, seasonal appreciation gifts, monthly fresh flowers, friends and family discount cards, branded clothing, and a substantial discount throughout the entire 1-800-Flowers Enterprise.

Qualifications

The primary job of a Flowerama delivery driver is to deliver flowers and gifts to designated recipients in a safe, smart, and timely manner. Drivers are store ambassadors in a trademarked van, and therefore must:

• Be efficient
• Have excellent customer service skills
• Have a positive attitude
• Must have positive interaction with both their recipients and the public
• Timely communicate any issues to a manager/supervisor
• Maintain their vehicle and the products in it
• Wear professional dress and visible logo apparel provided: shirt, jacket, or hat
• Not smoke in the vehicle
• Follow the Iowa vehicle laws.
• Never text and drive, as it is illegal in the state of Iowa