Distribution Supervisor

Dixon Ticonderoga Company is seeking a motivated and experienced Distribution Supervisor to lead daily warehouse, shipping, and receiving operations. This role is responsible for driving operational excellence, maintaining a strong safety culture, developing team members, and ensuring inventory accuracy and customer service objectives are achieved. The ideal candidate is a hands-on leader who thrives in a fast-paced environment and is committed to continuous improvement.

Dixon was founded in 1936 and is a leading North American supplier of Art and Education products, serving School and Retail Markets. Dixon is headquartered in Appleton, Wisconsin. We are also quickly accelerating our global growth, with the combined strength from our parent company, FILA.

Schedule: 4:30am - 1:00pm (when facility is on 8-hour shift) or 4:30am - 3:00pm (when facility is on 10-hour shift). Overtime and some weekends will be required, as well as the ability to flex hours to cover for other supervisor vacations, etc.

Essential Functions

• Foster a safety-driven culture by promoting safe work practices, ensuring regulatory compliance, conducting safety training, and maintaining housekeeping standards.
• Lead, prioritize, and direct daily shipping, receiving, and warehouse operations to ensure accurate, cost-effective, and on-time customer deliveries.
• Drive continuous improvement initiatives that enhance safety, quality, productivity, inventory accuracy, and customer service performance.
• Supervise, coach, and develop team members through training, performance management, employee engagement, and corrective actions as needed.
• Manage inventory accuracy through cycle counting, inventory controls, and monitoring stock levels to support customer service and fill-rate goals.
• Coordinate internal and external movement of materials, including interplant transfers, stock shortages, returns, and rework activities.
• Monitor department productivity, staffing levels, and key performance indicators to achieve operational objectives.
• Conduct shipment audits and implement corrective actions to improve service, quality, and operational efficiency.
• Partner with leadership on warehouse layout, material handling equipment, dock equipment, and storage solutions to support operational growth and efficiency.
• Maintain required operational records, reports, and documentation while communicating departmental performance, opportunities, and risks to management.
• Ensure compliance with company policies, work rules, labor agreement requirements, and operational standards.

Education & Experience

• Bachelor's degree in Supply Chain Management, Operations Management, Business Administration, or a related field preferred; equivalent combination of education and experience considered.
• Minimum 5 years of leadership experience in transportation, distribution, warehousing, shipping, logistics, or customer service operations.
• Experience leading employees in a unionized environment preferred.
• Working knowledge of warehouse management, inventory control, lean principles, and distribution processes.
• Proficiency with Microsoft Office; SAP or similar ERP/WMS experience preferred.
• Demonstrated success leading teams in a safety-focused, continuous improvement environment.
• Strong leadership, problem-solving, and decision-making skills.
• Excellent verbal and written communication skills with the ability to effectively interact with employees, customers, and all levels of management.

Key Competencies

• Safety Leadership
• Continuous Improvement & Lean Thinking
• Warehouse & Distribution Operations
• Inventory Management
• Team Leadership & Development
• Labor Relations
• Customer Focus
• Operational Excellence
• Planning & Execution

Working Conditions:

• The employee may experience variable working conditions in the work environment. Examples include, but are not limited to, temperature variations, dust, noise, and exposure to moving mechanical parts.

Note: The statements herein are intended to describe the general nature and level of work being performed by the employee and are not be construed as an exhaustive list of responsibilities, duties, abilities and skills required of personnel so classified.

Qualifications

Education

Required

High School

Experience

Required5 years

Leadership in transportation, distribution, warehousing, shipping, logistics, or customer service operations.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.