Financial Counselor

Overview

Join our team as a day shift, full-time, Financial Counselor in Tyler, TX

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:

• UT Health East Texas Physicians has 90 primary and specialty care clinics and eight urgent care centers in communities across the region. Affiliated with The University of Texas at Tyler School of Medicine, we provide top-tier education, innovative research, and residency programs training future medical leaders.

Responsibilities

• To advise and communicate to the patient and/or guarantor the financial responsibility of the services rendered.
• Collect applicable deposits and/or payments for services.
• Assess patient financial status to determine if financial assistance is applicable.
• Refer patients to applicable health care programs for assistance in financial responsibility for hospital and medical services. Perform certain tasks related to accounts with outstanding balances.
• Monitors and maintains all accounts for financial assistance and/or bad debt write off.
• Provide services and care for all continuum and cultural diversities.

Qualifications

Job Requirements:

• High school diploma or GED required
• Two years customer service experience
• Healthcare billing and collection experience
• General knowledge of charity care and financial assistance guidelines as required by the state of Texas
• Working knowledge of the Texas Medicaid Program
• Working knowledge of Collection Laws and Practice