Front Desk Associate

Opportunity Snapshot

• Position: Front Desk Associate
• Location: Athens, Ohio
• Employer: Ohio University
• Pay Rate: $14.65/hour
• Job Type: Temporary, Full-Time
• Assignment Length: Through May 1, 2027
• Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m.
• Start Date: ASAP
• Benefits: Traditional benefits are not available for contract placements, but after certain hour requirements are met, there are paid holidays and a longevity bonus.

About the Opportunity
Career Connections is seeking a friendly, organized, and service-oriented Front Desk Associate to support a busy office at Ohio University in Athens, Ohio. This role serves as the first point of contact for students, visitors, faculty, staff, and community members, making professionalism and strong communication skills essential.
The ideal candidate will enjoy helping others, managing multiple priorities, and providing exceptional customer service in a fast-paced office environment. This is an excellent opportunity for someone who thrives in administrative support roles and enjoys being at the center of daily office operations.

What You'll Be Doing
As the Front Desk Associate, you will play a key role in ensuring smooth day-to-day office operations by:

• Greeting and assisting visitors, students, faculty, and staff in person, by phone, and through email communication.
• Serving as the primary point of contact and providing a welcoming and professional experience for all visitors.
• Managing front desk operations, including visitor check-in procedures and appointment scheduling.
• Coordinating calendars and assisting with appointment management.
• Processing electronic forms, maintaining records, and performing accurate data entry.
• Answering questions and directing visitors to the appropriate advisors, departments, or campus resources.
• Collecting, organizing, and distributing paperwork and other office materials.
• Monitoring office supply inventory and placing supply orders as needed.
• Managing office keys and maintaining key records.
• Assisting with event preparation, coordination, and participation when needed.
• Supporting special projects and completing additional administrative duties as assigned.

Schedule

• Monday through Friday
• 8:00 a.m. to 5:00 p.m.
• Full-time hours
• Temporary assignment lasting through May 1, 2027

What We're Looking For
Required Qualifications

• Associate degree or equivalent combination of education and experience.
• At least one year of related office, customer service, reception, or administrative support experience.
• Strong verbal and written communication skills.
• Proficiency with standard office technology and computer applications.
• Ability to maintain confidentiality and handle sensitive information professionally.
• Strong organizational and time-management skills.
• Ability to multitask while maintaining accuracy and attention to detail.

Preferred Qualifications

• Bachelor's degree.
• Experience working in higher education, student services, advising, or a professional office environment.

Ideal Candidate
The successful candidate will be:

• Friendly, approachable, and customer focused.
• Comfortable interacting with individuals from diverse backgrounds and cultures.
• Sensitive and responsive to the needs of individuals whose first language may not be English.
• Patient, professional, and adaptable in a busy environment.
• Dependable and self-motivated with a strong work ethic.
• Able to prioritize competing tasks and remain organized throughout the day.
• Committed to providing exceptional service and creating a positive experience for every visitor.

About the Hiring Type
This position is a temporary, full-time assignment through Career Connections supporting an office at Ohio University. Career Connections will be the employer of record, but the work will occur on campus.