Fulfillment Associate

MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced Fulfillment Associate in the Fayetteville, NC area to support our fast-growing Voice division.

MCA seeks team members who share our values: service, growth, teamwork, and safety. As a Military Friendly Employer, we welcome veterans, with over 250 already on board. Join us and become part of the MCA family, where we prioritize both work and enjoyment. We offer competitive compensation and benefits such as Medical, Dental, Vision, 401K, PTO, Holiday Pay, Education Incentives, and more.

WHAT YOU WILL BE DOING:

• Receive, inspect, and process incoming shipments, documenting shortages, damages, or discrepancies and coordinating resolution with suppliers or carriers
• Pick, pack, and prepare customer orders accurately and efficiently for shipment.
• Operate material handling equipment, including forklifts, pallet jacks, lift trucks, scissor lifts, and hand trucks.
• Process inventory transactions using scanners, handheld devices, and warehouse management systems.
• Assist with receiving, labeling, stocking, and organizing inventory.
• Perform cycle counts and support inventory audits to maintain inventory accuracy.
• Update inventory records and shipping documentation in company systems.
• Maintain adequate levels of shipping supplies and warehouse materials.
• Identify and resolve inventory control issues and material shortages.
• Support shipping, receiving, transfer preparation, and other warehouse functions as needed.
• Make occasional pickups and deliveries using a company vehicle.
• Maintain a clean, organized, and safe work environment while following all company safety procedures.
• Collaborate with team members to meet daily productivity and fulfillment goals.

WHAT YOU WILL BRING TO THE TEAM:

• High school diploma, GED, or equivalent.
• Minimum of two (2) years of experience in shipping, receiving, warehouse operations, or inventory management.
• Experience operating warehouse equipment such as forklifts and pallet jacks preferred.
• Basic computer proficiency, including Microsoft Word and Excel.
• Experience using inventory management or ERP systems is preferred.
• Strong attention to detail and commitment to accuracy.
• Excellent communication and teamwork skills.
• Ability to work effectively in a fast-paced warehouse environment.
• Ability to safely lift, carry, and move materials throughout the workday.

Preferred Skills:

• Experience with inventory tracking systems such as NetSuite or similar ERP platforms.
• Familiarity with barcode scanners and handheld inventory devices.
• Strong organizational and problem-solving skills.
• Commitment to workplace safety and continuous improvement.

YOUR ENVIRONMENT AND PHYSICAL REQUIREMENTS:

The physical environment requires the employee to work inside.

While performing the duties of this job, the employee is required to frequently stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear; lift (overhead, waist level) from the floor, bending, frequently utilize near vision use for reading and computer use; occasionally move equipment weighing up to 50 pounds, and frequently position self to maintain computers or other equipment as needed.

TRAVEL REQUIREMENTS:

Travel as necessary to support company and customer needs.

DIRECT REPORTS:

No Direct Reports

WHO WE ARE

Mobile Communications America, Inc. (MCA) provides wireless communication, data, and security solutions that enhance workplace safety, security, and efficiency nationwide. Customers trust us to provide a portfolio of turn-key systems, products, and services — including two-way radio communications, vehicle uplift, security video and access control systems, BDA/DAS, remote monitoring, GPS tracking, SCADA, dispatch, mass notification, and point-to-point wireless networks. Our more than 60,000 customers span industries such as public safety, commercial, manufacturing, education, healthcare, utilities, and government. In addition to being the largest Motorola partner in the U.S., MCA has strategic partnerships with over 1,000 major manufacturers to offer an extensive portfolio of products and technologies.

WHAT WE BELIEVE

We are better together through the MCA Way: living our core values of Service First, Growth, Teamwork, and Safety. We take our work and customers seriously and believe our best work can be fun. A component of our business that embodies the MCA advantage is our “Service First DNA” culture. Service isn’t just a motto for MCA; it’s an integral part of who we are and goes beyond our customers to our employees, partners, shareholders, and communities.

NOTE: The above statements describe the general nature and level of work performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, and physical demands required of personnel so classified. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

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