Housekeeping Scheduling Clerk

Overview

Schedules GRAs, General & Utility Cleaners and Inspectors ensuring floor coverage according to hotel occupancy, assigns trainees two-week training, responsible for up-to-date master schedules with adjustments for LOAs, vacations, floating holidays, etc. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).

Responsibilities

• Schedules GRAs, General Utility Cleaners and Inspectors on a daily basis, ensuring coverage for each floor, depending on hotel occupancy.
• Hanging extras daily work schedules and taking paperwork to payroll and/or human resources.
• Ensures master schedules are up-to-date, staying with adjustments for LOAs, vacations, floating holidays, etc.
• Responsible for assigning trainees for three weeks training period, coordinating with the training coordinators to determine readiness of new hires to be released to regular floors and schedules on a weekly basis.
• Handles all special scheduling related projects per the request of the housekeeping director or assistants.
• Delivers all paperwork to human resources.
• Carries radio at all times for communication purposes.
• Processes all bids including both classification and promotional bids.
• Fairly and consistently schedules all staffing.
• Properly update vacations for all employees and to update housekeeping executive team.
• Performs duties and responsibilities as requested.

Qualifications

Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.

Tipped Position

This position does not earn tips
Benefits

To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Positive attitude.
• Impeccable grooming.
• Energetic.
• Willing to comply with all rules and policies as set forth by the Hotel and department.
• Communication skills as needed to receive and respond to instructions given by the Housekeeping Department as well as applying to personal safety and guest safety.
• Constantly hearing, sitting, using hand/eye coordination, speaking, using wrist motion, reaching while answering phones, writing schedules, vacations, floating holidays, etc.
• Use of telephone.
• Knowledge and use of basic reading and writing skills to write schedules, vacations, floating holidays, LOAs, etc.
• Must be able to communicate with supervisors and fellow employees and understand procedures.
• Mental alertness to achieve high level of accuracy in completing tasks.
• High School Diploma or equivalent.
• Previous housekeeping experience as a GRA or supervisor required.
• LMS experience preferred.
• Knowledge in Microsoft office including outlook preferred.
• Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities.
• Ability to read and understand all policies and procedures.
• Must be able to communicate effectively with guests, employees, and members of management in English, specific to position duties and responsibilities.
• Must be able to complete standard forms and reports.

Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.

Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.

• Schedules GRAs, General Utility Cleaners and Inspectors on a daily basis, ensuring coverage for each floor, depending on hotel occupancy.
• Hanging extras daily work schedules and taking paperwork to payroll and/or human resources.
• Ensures master schedules are up-to-date, staying with adjustments for LOAs, vacations, floating holidays, etc.
• Responsible for assigning trainees for three weeks training period, coordinating with the training coordinators to determine readiness of new hires to be released to regular floors and schedules on a weekly basis.
• Handles all special scheduling related projects per the request of the housekeeping director or assistants.
• Delivers all paperwork to human resources.
• Carries radio at all times for communication purposes.
• Processes all bids including both classification and promotional bids.
• Fairly and consistently schedules all staffing.
• Properly update vacations for all employees and to update housekeeping executive team.
• Performs duties and responsibilities as requested.