HRIS Manager

Wahl Empowers People To Be Their Best!

Connecting People, Technology, and Data on a Global Scale

At Wahl Clipper, people processes are only as strong as the systems that support them. As our global workforce continues to evolve, data integrity, user experience, and technology enablement have become critical drivers of organizational success. As the HRIS Manager, you will serve as the HR-side owner of our global SAP SuccessFactors environment, helping ensure that our HR systems remain accurate, reliable, secure, and positioned to support strategic decision-making around the world. This is a highly visible role that blends technology, analytics, process improvement, and business partnership. You'll work at the center of Human Resources, IT, Security, Payroll, and global business operations, helping transform HR data into meaningful insights and exceptional employee experiences.

What You'll Do

As a HRIS Manager, your day to day will include:

• Own day-to-day administration of SAP SuccessFactors Employee Central, including its data structures, business rules, and approved configuration.
• Serve as the primary liaison between HR Module Owners, and Wahl IT / Security, and the SAP / AMS Partner, translating business needs into clear system requirements.
• Provide hands-on, step-by-step guidance to HR Module Owners and HR users, who are primarily business-focused rather than technical, on system tasks, changes, testing, and issue resolution.
• Build user-friendly job aids and process documentation for Employee Central, and train users on it; advise HR Module Owners, who own training and adoption for their modules.
• Own the HR system support process end to end and serve as the first point of contact for HR system questions from HR, managers, and employees; log, track, and resolve support tickets.
• Triage incoming issues and route technical issues to Wahl IT / Security and the SAP / AMS Partner.
• Set intake categories, severity levels, and service levels for the support queue, and analyze recurring issues to drive permanent fixes.
• Reproduce and document SAP product defects, raise them through the SAP / AMS Partner, which owns resolution, and confirm fixes before closing
• Own the accuracy of employee records, organizational structure, positions, job codes, and locations.
• Conduct regular data audits and correct errors in partnership with Local HR and Country Payroll.
• Protect confidential employee data (PII) and support resolution of PII data issues with Wahl IT / Security.
• Gather requirements, document, and configure system changes within approved limits; changes are approved by the Sr. Manager, Compensation / HRIS Lead.
• Help define and maintain the approval process for requested system changes.
• Review SAP release cycle: review release notes, perform HR-side regression testing, and provide HR sign-off; Wahl IT / Security leads troubleshooting and rollout.
• Request and verify role-based permissions; Wahl IT / Security approves and grant access.
• Build and maintain standard and ad hoc HR reports, including headcount, turnover, and other workforce metrics.
• Develop dashboards for HR leaders and evaluate use of the Global Data Warehouse for HR reporting.
• Own the HR report catalog and lead the reporting workstream in each implementation phase, from requirements through build, testing, and sign-off
• Provide HR input on integrations and technical incidents (led by Wahl IT / Security) and payroll output validation (led by Country Payroll).
• Provide input on system priorities, approvals, and escalations, which are owned by the Sr. Manager, Compensation / HRIS Lead.
• Coordinate HR Module Owners' regression testing during SAP releases and support adoption of their modules.
• Accuracy and integrity of global employee and foundation data.
• Timely and effective resolution of user support requests.
• Reliable, timely HR reporting and analytics used by HR leaders.
• Well-planned SAP release testing and timely release sign-off.
• Complete, well-documented change requests that follow the approved process.
• Growing system confidence among HR Module Owners and users.
• Accurate role-based permission administration and protection of confidential employee data.

What You Bring

• Bachelor's degree in Human Resources, Information Systems, Business, or a related field, or equivalent experience.
• 5+ years of experience in HRIS, HR operations, or HR systems roles, including leading system projects or release cycles.
• Hands-on experience with SAP SuccessFactors Employee Central, including configuration and data management.
• Advanced Excel skills and experience building HR reports.
• Experience planning and running regression testing for system releases.
• Demonstrated discretion in handling confidential employee data (PII).
• Strong communication skills and a patient, coaching-oriented approach to supporting non-technical users.
• Ability to work independently in a remote environment while collaborating effectively across teams.
• Ability to travel occasionally to the office.
• Demonstrates behaviors consistent with The Wahl Way values.

Preferred Requirements:

• SAP SuccessFactors Employee Central certification.
• Working knowledge of other SuccessFactors modules (e.g., Recruiting, Performance & Goals, Compensation, Learning).
• Experience with system go-lives.
• Experience supporting HR in multiple countries.
• Knowledge of how HR data feeds payroll.
• Familiarity with role-based permissions and data privacy regulations such as GDPR.
• Experience with SuccessFactors People Analytics (Story reports)

Why You'll Love Wahl Clipper

We offer a competitive benefits package designed to support your well-being and growth, including:

• Low-cost BCBSIL medical, dental, and vision plans
• A generous company-matched 401(k) and profit sharing
• Tuition support to fuel your learning
• Paid holidays and a vibrant, casual work environment

But that's just the beginning. At Wahl, you'll also enjoy:

• A legacy of quality and innovation.
• A team that values your expertise and ideas.
• Opportunities to grow and contribute to meaningful projects.
• A culture built on respect, precision, and progress.

Ready to Transform HR Through Technology?

If you're passionate about HR systems, workforce analytics, process improvement, and helping organizations leverage technology to better serve their people, we'd love to hear from you. Join Wahl Clipper and play a key role in shaping the future of Human Resources on a global scale.

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