Information Technology Intern

Position Summary:

AMETEK Rotron is seeking a motivated Information Technology Intern for Summer 2027 to join the business in Woodstock, NY. During this internship, the intern will gain practical experience supporting end users, computer hardware, software, networks, cybersecurity initiatives, and technology projects. The intern will work closely with experienced IT professionals to learn how enterprise technology supports a fast-paced manufacturing environment.

Key Responsibilities:

As an IT Intern, the successful candidate will have the opportunity to:

Support End Users and IT Operations

• Provide first-level technical support for hardware, software, printer, mobile-device, and network-related issues.
• Assist with user account setup, password resets, access requests, and system permissions.
• Support Microsoft 365 applications and related collaboration tools.

Assist with Hardware and Software Deployment

• Help image, configure, deploy, maintain, and troubleshoot desktop and laptop computers.
• Assist with software installations, updates, upgrades, and patch-management activities.
• Maintain IT asset inventory, equipment records, and deployment documentation.

Contribute to Infrastructure and Cybersecurity

• Assist with troubleshooting network connectivity and infrastructure issues.
• Support cybersecurity awareness, system-audit, compliance, and vulnerability-remediation activities.
• Follow established information-security procedures and help document findings or corrective actions.

Engage in Documentation and Continuous Improvement

• Create and update user guides, technical documentation, and standard operating procedures.
• Collect and organize IT data to support reporting, process improvement, and technology planning.
• Participate in projects that improve operational efficiency and support business objectives.

Provide On-Demand Support

• Collaborate with employees across Operations, Engineering, Finance, Human Resources, and Manufacturing.
• Respond to real-time IT needs and assist with special projects as assigned.

Required Qualifications:

• Currently pursuing a degree in Information Technology, Computer Science, Cybersecurity, Computer Engineering, Management Information Systems, or a related field.
• Basic understanding of computer hardware, software, networking, and Windows operating systems.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent written and verbal communication and customer-service skills.
• Strong attention to detail and organizational skills.
• Ability to work independently and collaboratively.
• Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
• Successful completion of a background check and drug screening before employment.
• Demonstrated ability and willingness to use AI tools to improve productivity, decision-making, work quality, and reduce costs. The successful candidate must be able to identify appropriate AI use cases and critically evaluate AI-generated outputs.

What You’ll Gain:

• Hands-on experience supporting enterprise IT systems and infrastructure.
• Practical skills in help desk support, troubleshooting, hardware deployment, and documentation.
• Exposure to networking, cybersecurity, systems administration, and manufacturing technologies.
• Mentorship from experienced IT professionals and insight into manufacturing operations.

AMETEK Rotron is the leading provider of high-performance AC and brushless DC Fans, Blowers, and Cooling Systems for the aerospace and defense industries. Trusted by companies world-wide, Rotron has been providing reliable and durable cooling solutions for over 75 years.

We understand the importance of cooling in aerospace. With stringent requirements, aerospace applications can present unique challenges. Our industry experience makes us a trusted provider of cooling solutions for military and commercial applications.

Due to the nature of Rotron's programs and products, applicants must have the legal right to work in the US and additionally must be legally authorized to access export-controlled information and source code.