Intake Coordinator

Why Brighton

At Brighton/Suncrest Hospice, we're more than a hospice provider—we're a compassionate team on a mission to change the expectation of hospice care in our communities. Our rapid growth is driven by one simple belief: exceptional patient care starts by investing in our people.

We are proud to be a Community Health Accreditation Partner (CHAP)-certified hospice. If you have a commitment to providing the highest quality of care to patients and their families, we would like to hear from you!

Benefits

• Generous PTO
• Monday - Friday, 8:30am-5:00pm
• In office full time until 6 months of employment, opportunity for hybrid at 6-month mark
• Pay range $20 - $25 hrly/DOE
• Monthly bonus opportunities
• Mileage reimbursement
• Medical, HSA, Dental, Vision, Life, EAP
• 401k plan with employer match and immediate 100% vesting after 90 days of employment
• Minimal to no on-call obligations
• Ongoing opportunities for professional growth and career advancement

Details

Join a team that's redefining hospice care!

Brighton/Suncrest Hospice is dedicated to providing exceptional care and service through a compassionate, supportive team that values communication, integrity, teamwork, and continuous growth.

As an Intake Coordinator you will:

• Answers telephone inquiries and channels them appropriately
• Assists with tracking and processing referrals
• Assist with audits and chart reviews as assigned
• Uploads documents to electronic medical records system
• Provides feedback on process and flow improvement
• Assists with scheduling goals of care and admission visits
• Work with sales team to receive incoming referral information
• Assists on weekends/holidays as needed
• Other duties as assigned by Director of Intake

Qualifications

• Minimum of two years’ experience preferably in hospice or health care setting, or graduation from a one- or two-year college preferred
• Proficient with Microsoft applications including Word and Excel
• Strong time management and organization skills
• Strong ability to multi task and prioritize
• Excellent telephone and customer service skills
• Proficient with medical terminology