Inventory Control Specialist

Are you curious about solving complex business challenges for a leading convenience retailer? Do you have a passion for cross functional collaboration? Then you may be the perfect addition to our team!

Cumberland Farms is one of the fastest-growing convenience retailers in the United States, committed to becoming America’s #1 ‘one-stop’ destination. The business has an established pedigree of delivering excellent fuel, grocery and merchandise, and food service. Headquartered in Westborough, Massachusetts, our Company has grown to over 1,500+ locations across the United States employing over 18,000 team members. You can find us operating under the following store banners: Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop. Our US headquarters in Westborough, MA is home to our Store Support Center, Company Warehouse, and Culinary Center.

What We Offer:

• Competitive Wages
• Work today, get paid tomorrow through our earned wage access program*
• Paid Time Off
• Medical/Health/Dental Coverage
• 401K with Company Match
• Team Member Discounts
• Tuition Reimbursement
• Employee Assistance Program
• Health Savings Account
• Company Spirit Days
• Employee recognition and awards
• And much more!

Position Summary:

This role ensures the accuracy of store‑level inventory, vendor invoicing, and margin‑related transactions by reconciling high‑volume credits and deliveries, resolving invoice and paperwork issues, and validating third‑party inventory audit results. It supports store operations through issue resolution and reporting, monitors key financial metrics such as shrink, margins, waste, and negative inventory, and partners with cross‑functional teams to maintain data integrity and drive operational accountability.

Responsibilities:

1. Manage weekly paperwork updates to ensure accurate posting of site activity to the inventory subledger and support timely monthly GL close.

2. Reconcile approximately 600 distributor credits each week to store credit requests, ensuring margin accuracy.

3. Review and correct store credit requests prior to submission to McLane.

4. Reconcile roughly 600 direct vendor deliveries weekly against store scan and paperwork data.

5. Partner with the Pricebook team to resolve margin‑impacting issues on approximately 150 vendor invoices per week.

6. Support Store Managers by correcting and submitting vendor invoices and triaging IT ticketing requests to the appropriate team.

7. Ensure third‑party inventory audit results are accurately posted into PDI.

8. Use the AP reconciliation tool and collaborate with Accounts Payable to validate invoice accuracy and investigate discrepancies.

9. Monitor price changes, shrink, margins, and waste variances outside established thresholds.

10. Investigate negative inventory issues.

11. Prepare and distribute routine and ad hoc operational reporting for District Managers, Regional Managers, and Divisional Vice Presidents, highlighting store‑level issues such as cash and lottery variances.

The above responsibilities are to be carried out in accordance with documented company policies and procedures. All of the above will be accomplished collaboratively but will also provide opportunities for independent decision making.

Working Relationships: This position will work closely with Store Operations, Accounts Payable, Retail Accounting, Marketing, Field Audit and IT

Minimum Education: Associate’s degree in business or related

Preferred Education: Bachelor’s degree in business or related

Minimum Experience: 1 year of office experience; Proficient in Microsoft Office Suite primarily Excel

Preferred Experience: 3+ years of office experience, Working knowledge of PDI and good problem solving skills

Licenses/Certifications: None

Soft Skills/Competencies:

• Excellent oral and written communication skills
• Strong interpersonal skills
• Highly organized with an attention for detail
• Ability to work with little to no supervision on routine tasks
• Comfortable in a fast-paced, changing environment

Travel: No travel required

Hours & Conditions: Typically Monday – Friday, 8 hour days in office setting

Physical Requirements: Minimal physical effort required; sitting / standing at computer for long periods of time. Ability to maneuver and lift up to 10 lbs.

At Cumberland Farms, it’s important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional results, thrive in a fast-paced corporate environment, and bring experience in business management or related areas, we'd love to meet you - even if you don't meet every single requirement.

Consistent with Massachusetts Pay Transparency Law, we’re sharing the base salary range for this position. Final pay within this range will be based on your skills, experience, and qualifications. Base pay represents just one part of our total rewards approach. We’re proud to offer a variety of financial and non-financial benefits that invest in your overall growth, well-being, and career journey.