IT Project Manager

Job Description

Established in 1805, the New York City Department of Health and Mental Hygiene (the NYC Health Department) is the oldest and largest health department in the country. Our mission is to protect and improve the health of all New Yorkers, in service of a vision of a city in which all New Yorkers can realize their full health potential, regardless of who they are, how old they are, where they are from, or where they live.

As a world-renowned public health agency with a history of building transformative public health programming and infrastructure, innovating in science and scholarship to advance public health knowledge, and responding to urgent public health crises from New York City’s yellow fever outbreak in 1822, to the COVID-19 pandemic we are a hub for public health innovation, expertise, and programs, and services. We serve as the population health strategist, and policy, and planning authority for the City of New York, while also having a vast impact on national and international public policy, including programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and racial and social justice work, among others.

Our Agency’s five strategic priorities, building off a recently-completed strategic planning process emerging from the COVID-19 emergency, are:
1) To re-envision how the Health Department prepares for and responds to health emergencies, with a focus on building a “response-ready” organization, with faster decision-making, transparent public communications, and stronger surveillance and bridges to healthcare systems 2) Address and prevent chronic and diet-related disease, including addressing rising rates of childhood obesity and the impact of diabetes, and transforming our food systems to improve nutrition and enhance access to healthy foods
3) Address the second pandemic of mental illness including: reducing overdose deaths, strengthening our youth mental health systems, and supporting people with serious mental illness
4) Reduce black maternal mortality and make New York a model city for women’s health
5) Mobilize against and combat the health impacts of climate change

The nation's leading local health department seeks an IT Project Manager to join its award-winning, innovative technology team in revolutionizing public health IT. The New York City Department of Health and Mental Hygiene (DOHMH) uses the latest technologies and enterprise wide application solutions in its groundbreaking work to promote and protect New Yorkers' health and improve DOHMH's business operations. The New York City Department of Health and Mental Hygiene (DOHMH) uses the latest technologies and enterprise-wide application solutions in its groundbreaking work to promote and protect New Yorkers' health and improve DOHMH's business operations. The Bureau of Technology Strategy and Project Management provides project management, business analysis, vendor management and product support services to define and deliver IT solutions that meet the business needs of our partners throughout the agency. Bureau staff collaborate across the agency to conduct core business analyses of operations and recommend the most appropriate IT solutions; lead the IT governance process from project intake through the entire software development lifecycle; lead efforts in technology contracting and procurement processes; implement products in secure, flexible and scalable infrastructure; and provide Level 2 product support for all IT systems.

The Bureau utilizes a team-based approach in which each agency Division is assigned a dedicated group of managers led by a Solution Director. They are responsible for delivering IT projects aligned with Divisional strategic goals and with the agency's core public health mission. The Bureau also houses a Quality Assurance Team that utilizes best practices and standards to ensure the implementation of quality solutions. Project management consists of guiding IT projects from ideation and planning through procurement or development and then to implementation and release. As an IT Project Manager, you will be responsible for overseeing the planning, execution, and successful delivery of a variety of IT projects. You will collaborate closely with cross-functional teams, including developers, engineers, designers, and stakeholders, to ensure project goals are met within scope, budget, and timeline.

The ideal candidate will have a strong background in managing complex IT projects, exceptional leadership skills, and a proven track record of delivering projects on time and within budget.

Lead and manage the full project lifecycle, including project initiation, planning, execution, monitoring, controlling, and closure.

Define project scope, goals, and deliverables in collaboration with stakeholders.

Develop and maintain comprehensive project plans, schedules, and budgets.

Coordinate and allocate resources, including team members, equipment, and materials, to ensure successful project execution.

Identify and mitigate project risks and issues, and develop contingency plans as needed.

Facilitate effective communication and collaboration among project stakeholders, ensuring alignment on project objectives and expectations.

Monitor and track project progress, ensuring adherence to timelines and budget.

Conduct regular project status meetings and provide timely updates to stakeholders.

Manage and resolve conflicts, obstacles, and challenges that may arise during project execution.

Ensure quality control measures are in place to deliver high-quality project outcomes.

Conduct project evaluations and post-implementation reviews to identify areas for improvement and lessons learned.

IT PROJECT SPECIALIST - 95710

Qualifications

1. A baccalaureate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and four years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

2. An associate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and six years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

3. A baccalaureate degree from an accredited college, and eight years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

4. Education and/or experience which is equivalent to "1", "2", or "3" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.