This posting
Posted 2 Oct 2026 · 22.00 - 24.00
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Vartek Services, · Cincinnati, Ohio, US
IT Support Specialist
Open22.00 - 24.00
Open — Vartek Services, has a posting for this job. Posted 2 Oct 2026.
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About this job
Description
Vartek Position Description
Position IT Support Specialist
Reports to EdTech Leader (or equivalent team lead)
FSLA Full time, non-exempt
Position Summary
To contribute to client retention by ensuring clients receive timely, professional technical support to teachers, staff, and students.
Essential Functions
- Provide on-site desktop and mobile devices support to teachers, administrators and students—including assistance with the use of hardware, software, and cloud-based applications.
- Assist with setup, configuration, and installation of devices, equipment, software, printers and other peripherals.
- Document break/fix activities in the online ticketing system.
- Provide excellent customer service.
- Attend school board meetings, as required.
- Perform other duties as assigned.
Requirements
Education/Experience
- Associate’s degree; bachelor’s degree preferred
- 0-2 years experience
Certifications
- A+ certification preferred
- Valid driver’s license; must adhere to company driving policy
Travel
- Most have valid drivers license and able to drive between school buildings
Physical Requirements
- Ability to stoop, kneel, crouch, or crawl; ability to lift at least 25 pounds
Work Schedule
- 12 months, Monday-Friday
- Varies with client hours; normally one hour prior to start of school day until one hour after end of school day
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