PRIMARY FUNCTION

Warehouse Manager oversees operations at a warehouse or storage facility to ensure that all incoming material is processed and stored according to standard operating procedures and outgoing material is processed on time in accordance with (IAW) customer requirements.

ESSENTIAL FUNCTIONS

• Manage warehouse supervisors and associates, monitoring work to ensure all requirements are met

• Establish warehouse best practices and protocols to achieve an efficient warehouse operation

• Set team goals in collaboration with executive management and other team leads

• Monitor workplace performance and lead training initiatives to improve employee skillset

• Ensure all personnel training requirements are met IAW all training systems

• Ensure all personnel meet prescribed safety guidelines

• Communicate with other departments to build effective relationships

• Understand 3PL contractual metrics and address any non-compliances

• Appropriately manage Quality Assurance discrepancy reports and provide timely responses

• Determine root cause and corrective actions as required

• Lead cross-functional meetings with customers as required

• Other duties as assigned

SUPERVISORY RESPONSIBILITIES:

This position has direct reports

KNOWLEDGE, SKILLS, & ABILITIES:

• Skill using Microsoft Office Suite; intermediate level skills with MS Project or other project scheduling related software required.

• Ability to read and interpret documents such as DOD regulations, OSHA requirements, and Command Media.

• Proficient in warehouse best practices, policies, and procedures.

• Ability to write routine reports and correspondence.

• Ability to provide good leadership qualities such as coaching, mentoring, and motivating employees.

• Proven ability to implement process improvement initiatives.

• Ability to deliver effective feedback, both written and verbal. Must be able to effectively communicate issues to management and customers.

• Ability to recommend policy and procedure updates to management.

• Excellent interpersonal skills to work effectively and cooperatively with all levels of management and staff.

• Will also routinely interact with external contacts such as customers, vendors, suppliers, security, facilities, safety, production operations, PP&C etc.

• Ability to work collaboratively with all levels of company staff.

• Must be trustworthy – will manage confidential information routinely.

• Ability to use general office equipment such as fax, phone, copier, etc.

• Strong professional customer service skills, including active listening, prompt service and follow-up.

• Excellent analytical skills with the ability to evaluate data and consider decision impact across multiple areas.

• Strong decision analysis and critical thinking skills; ability to draw conclusions and justify decisions.

• Ability to learn and understand corporate policies and procedures and how they relate to goals.

• Manages employee performance including but not limited to attendance, vacation, employee separations, annual review, merit process, and documentation.

• Experience in collaborating with a represented workforce is a plus.

• Knowledge of Lean Six Sigma best practices is a plus.

• Experience in supporting customer audits is a plus.

QUALIFICATIONS:

• A bachelor's degree in business administration, process management, or operations with 7+ years of experience
• Previous government contracting experience managing a multi-million-dollar budget
• Ability to pass a drug and background screening
• Must be able to obtain and maintain a government security clearance

PREFERENCE STATEMENT
Preference will be given to Calista shareholders and their descendants and to spouses of Calista shareholders, and to shareholders of other corporations created pursuant to the Alaska Native Claims Settlement Act, in accordance with Title 43 U.S. Code 1626(g).

EEO STATEMENT
Additionally, it is our policy to select, place, train and promote the most qualified individuals based upon relevant factors such as work quality, attitude and experience, so as to provide equal employment opportunity for all employees in compliance with applicable local, state and federal laws and without regard to non-work related factors such as race, color, religion/creed, sex, national origin, age, disability, marital status, veteran status, pregnancy, sexual orientation, gender identity, citizenship, genetic information, or other protected status. When applicable, our policy of non-discrimination applies to all terms and conditions of employment, including but not limited to, recruiting, hiring, training, transfer, promotion, placement, layoff, compensation, termination, reduction in force and benefits.

REASONABLE ACCOMMODATION
It is Calista and Subsidiaries' business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.

The statements contained in this job description are intended to describe the general content and requirements for performance of this job. It is not intended to be an exhaustive list of all job duties, responsibilities, and requirements.

This job description is not an employment agreement or contract. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.