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988 Chat/Text Specialist, 2nd Shift


PayCompetitive
LocationNashville/Tennessee
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: JR-024196
      Employer Industry: Nonprofit Behavioral Health Services

      Why consider this job opportunity:
      - Salary up to $26.80 per hour
      - Comprehensive benefits package including medical, dental, and vision coverage
      - 403b retirement plan with company match
      - Paid time off and ten paid holidays
      - Opportunities for continuing education and professional development
      - Flexible remote work arrangement within a supportive team environment

      What to Expect (Job Responsibilities):
      - Provide telephonic or chat clinical screenings and risk assessments for individuals in crisis
      - Assess crisis contacts via chat/text to evaluate suicide risk and identify community resources
      - Conduct follow-up calls for individuals deemed moderate to high risk for suicide
      - Ensure compliance with ethical and clinical standards in all interactions
      - Participate in ongoing supervision, training, and team meetings, while assisting with administrative tasks as needed

      What is Required (Qualifications):
      - Bachelor's degree in Behavioral Science, Psychology, Social Work, or a related field required; or Certified Peer Recovery Specialist
      - Six months to one year of related crisis experience preferred
      - Ability to effectively communicate through various methods, including written and verbal
      - Knowledge of suicide assessments and crisis intervention techniques
      - High-level customer service skills and professional etiquette

      How to Stand Out (Preferred Qualifications):
      - Experience in crisis intervention or mental health support roles
      - Familiarity with community resources and service linkage
      - Previous training in trauma-informed care practices
      - Certification in crisis intervention or mental health first aid

      #Nonprofit #BehavioralHealth #CrisisIntervention #RemoteWork #MentalHealthSupport

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      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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