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988 Chat/Text Specialist


PayCompetitive
LocationNashville/Tennessee
Employment typeFull-Time

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  • Job Description

      Req#: JR-026684
      Employer Industry: Behavioral Health Services

      Why consider this job opportunity:
      - Salary up to $26.80 per hour
      - Comprehensive benefits package, including medical, dental, and vision coverage
      - 403b retirement plan with company match
      - Paid time off and ten paid holidays
      - Opportunities for continuing education and professional development
      - Work remotely as part of a dedicated mental health crisis team

      What to Expect (Job Responsibilities):
      - Provide telephonic or chat clinical screenings and risk assessments for individuals in crisis
      - Assess crisis contacts via chat/text to evaluate suicide risk and connect clients with appropriate resources
      - Conduct follow-up calls for individuals identified as moderate to high risk for suicide
      - Maintain compliance with ethical and clinical standards in line with accreditation requirements
      - Participate in ongoing supervision, training, and team meetings, while assisting with administrative tasks as needed

      What is Required (Qualifications):
      - Bachelor's degree in Behavioral Science, Psychology, Social Work, or a related field, or certification as a Peer Recovery Specialist
      - Six months to one year of related crisis experience preferred
      - Effective communication skills, both written and verbal
      - High-level customer service skills and professional etiquette
      - Knowledge of suicide assessments and crisis intervention techniques

      How to Stand Out (Preferred Qualifications):
      - Experience working in a mental health crisis environment
      - Familiarity with community resources and service linkages
      - Skills in virtual communication methods

      #BehavioralHealth #CrisisIntervention #RemoteWork #MentalHealthSupport #CareerOpportunity

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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