• Job Description

  Req#: R0011950

  Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us — and helped us grow a team that now serves over 180,000 learners worldwide.

  Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you.

  Make an impact — from near or far

  At SNHU, you'll have the option to work remotely in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming.

  We ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace that is free of distractions. Employees must reside in, and work from, one of the above approved states.

  The opportunity

  Southern New Hampshire University's Online Academic Support Center is looking for a Part-Time Online Academic Coach. The Academic Coach supports student learning skills in the SNHU Global Campus online learning environment.

  This is a remote friendly position (#LI-Remote). You will report to the Manager of Academic Support.

  In this Role You'll Get To:

  • You will support dispositional and learning skills development at the graduate and undergraduate levels.
  • You will engage in relationship-based student coaching to support the growth of transferable learning, and executive function skills through synchronous 1:1 and small group sessions.
  • You will work with groups of students through dedicated, short-term, small group facilitation that foster learning through peer collaboration, social-emotional learning environments, and confidence-building.
  • You will cross-train to support neuro-divergent learning differences due to dyslexia, ADHD, autism, anxiety disorders, and PTSD.
  • You will participate in learning resource-building as needed; for example, creation of tutorial videos, static handouts, workshops, online interactives, etc.
  • You will positively affect retention and success of online students by providing exceptional student support and fostering engaging learning experiences.
  • You will develop a strong understanding of university supports and resources.
  • You will maintain confidentiality of all student records and information shared during tutoring sessions.
  • You may have other duties and responsibilities as assigned.

  What we're Looking For:

  • Master's degree
  • Two + years of experience supporting adult learners in higher education.
  • Maintain an established schedule, ensuring attendance and punctuality, and communicate with managers.
  • Quiet work environment with reliable hard-wired internet access.
  • Excellent oral and written communication skills.
  • Comfort level with learning new online systems and technologies.
  • Experience supporting neuro-divergent learners.
  • Knowledgeable of learning behaviors and executive function skills.
  • Master's degree in psychology, education, or special education.

  Schedule:

  The schedule for this role will be 28 hours per week including weekend hours.

  We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for.

• About the company

  At SNHU, we put our mission to work — and it makes for much more than your typical 9 to 5. In fact, it’s one of many reasons we’ve been voted one of The Chronicle of Higher Education’s best colleges to work for every year since its inception. We’re proud to hold that title, because it shows that even as we grow, we’re still committed to creating opportunities – both for our learners and our employees. From online faculty and staff positions to work study opportunities for campus learners, we offer a supportive space to start or continue a career in higher education.

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