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Access Center Specialist I (Jacksonville)
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Job Description
- Req#: 300001151741409
Employer Industry: Pediatric Healthcare
Why consider this job opportunity:
- Competitive base compensation in the top quartile of the market
- Annual incentive compensation based on clinical activity, academic accomplishments, and quality improvement
- Comprehensive benefits including health, life, dental, and vision
- Opportunities for mortgage assistance, relocation packages, and a 403B with employer match
- Not-for-profit status with eligibility for Public Service Loan Forgiveness
- No state income tax for those living and working in Florida
What to Expect (Job Responsibilities):
- Communicate with patients and providers via telephone to schedule specialty appointments according to established guidelines
- Obtain and enter accurate demographic and insurance information for all encounters
- Collect copays, outstanding balances, and any applicable prepayments at the time of scheduling
- Monitor registration and insurance-related items to ensure timely claim filing
- Provide superior customer service and represent the employer in a positive, professional manner
What is Required (Qualifications):
- High School Diploma required
- More than one (1) year of customer service, medical office, or call center experience required
- Ability to demonstrate commitment to service and organizational values
- Proficiency in using EMR systems for scheduling and information management
- Strong communication skills for effectively assisting customers with requests
How to Stand Out (Preferred Qualifications):
- NAHAM certificate (National Association of Healthcare Access Management) - CHAA preferred
#PediatricHealthcare #CustomerService #CareerGrowth #CompetitiveBenefits #HealthcareAccessManagementAbout the company
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