Spectrum

Account Executive, Spectrum Community Solutions


Pay$52500.00 - $87000.00 / year
LocationRochester/New York
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 81259202448

      JOB SUMMARY

      A seasoned and results-oriented sales professional to act as a strategic negotiator to implement sales strategies aimed at securing Spectrum Community Solutions’ ability to provide service to multiple dwelling unit (MDU) properties, maximizing product/service penetration and revenue.


      MAJOR DUTIES AND RESPONSIBILITIES

      Actively and consistently support all efforts to simplify and enhance the customer experience.

      Develops and implements strategic sales presentations to owners of MDU's (Multiple Dwelling Units) and SFU’s (Single Family Unit) for the purpose of securing long term R.O.E (Bulk/Managed Wi-Fi and Right of Entry) Agreements.

      Responsible for achieving and exceeding quarterly revenue sales quota across all products, to include: HSD, video, managed Wi/Fi and other products/services on a bulk basis to new and/or existing MDU’s.

      Interfaces regularly with high level clientele, including but not limited to: C-Suite Executives, Property Owners, Coop/Condo Board Members, lawyers, Building Managers, Developers, government officials, etc.

      Establishes consultative relationship with client(s) to understand their needs to offer the best products/services to maximize their NOI (Net Operating Income).

      Negotiates competitive MDU sales agreements, including but not limited to bulk, non-bulk, and greenfield.

      Works all aspects on SCS internal approval process including, but not limited to, ROI analysis and competitive analysis.

      Negotiation includes navigating through the legal redline process.

      Leverage product knowledge and industry experience to develop proposals and contracts that align with company standard.

      Keeps existing and prospective clients informed of current product offerings, services, rates, and promotions on an ongoing basis.

      Work with Sales Engineers and Sales Leadership to qualify new leads and requests site surveys to determine serviceability of prospects, including submission of ROI analysis to sales management.

      Maintain sales databases necessary to report sales activity, and maintain customer satisfaction.

      Follow up on all leads, inquires, and other messages in a timely manner to provide exceptional customer experience, and escalate issues as necessary.

      Collaborate with other internal boundary partners as necessary to drive results for the Company

      Attend meetings, networking events, and training sessions as required.

      Perform other duties as required.


      REQUIRED QUALIFICATIONS

      Required Skills/Abilities and Knowledge

      Ability to read, write, speak and understand English

      Proven negotiation skills and experienced in contract proposal and review

      Working knowledge of computer networking, LAN and WAN technologies, high-capacity and fiber connected networks

      Attention to detail and ability to clearly document/track customer interactions.

      Accurate forecasting ability

      Ability to effectively communicate over the phone, email and WebEx

      Ability to multi-task

      Consultative sales experience with a focus on providing solutions

      Excellent verbal, written, and interpersonal skills

      Must be self-motivated and work efficiently within deadlines

      Ability to adapt communication style and maintain professional poise with all levels of Company employees, vendors/service providers, customers and prospective customers

      Valid driver´s license, satisfactory driving record within Company required standards, and auto insurance.

      Required Education

      Minimum of a Bachelor's degree from a four-year college or university or relevant work experience

      Required Related Work Experience and Number of Years

      Strategic planning and proven problem-solving skills – up to 1+ year(s)

      Ability to navigate through a long sales cycle – up to 1+ year(s)

      PREFERRED QUALIFICATIONS

      Preferred Skills/Abilities and Knowledge

      Experienced utilizing CRM systems (Salesforce)

      Proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook)

      Experience with automated reporting and analysis applications preferred

      Strategic planning and proven problem-solving skills

      Recent experience in negotiating long term R.O.E Agreements with owners of MDU's

      Familiarity with operations, marketing or other aspects of the cable industry

      Preferred Education

      Preferred Related Work Experience and Number of Years

      Sales experience exceeding revenue quotas, preferably selling data, voice and/or video solutions in an MDU environment – 3-5+ years

      Consultative sales experience – 3-5+ years

      Experience drafting and negotiating proposals and contracts in the cable television, residential property management, or real estate development industries - 3+

      WORKING CONDITIONS

      Office environment

      Travel as required may be up to 50% of time. Travel will primarily include day trips with occasional over-night travel required.


      SAE202 2025-54562 2025

      Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


      A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

      The base pay for this position generally is between $52,500.00 and $87,000.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.


      In addition, this position has a commission earnings target starting at $69,740.

      Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

      Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
  • About the company

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