• Job Description

  Req#: tp1096
  Summary
  The Account Supervisor plans, coordinates and manages day-to-day agency account efforts on behalf of the client; builds and enhances client relations; ensures total quality of all client materials and final product; supervises account team; develops and coaches Senior Account Executive/Account Executive
  
  Core Accountabilities

  • Responsible for developing, maintaining and enhancing client relationships/expectations
  • Prepares and presents insights, strategy, concepts, POVs, creative and other client communication in formal written form
  • Maintains an extensive base of industry, brand and competitive knowledge
  • Acts as source of marketing and promotional expertise for the team
  • Aids client in the development of objectives, strategies, background, competitive activity and appropriately apply as it relates to business
  • Ensures all conceptual and creative ideas meet objectives and key brand strategies
    • Provides internal feedback on all materials/work developed for the client
  • Oversees/manages client programming
    • Manages client input and feedback to meet agency process/standards
    • Leads strategic thinking with input from supervisor
    • Provides and obtains input from appropriate parties to ensure programs meet TPN quality standards and client set measures (i.e.: brand equity, objectives, constraints, executional requirements, vendor selection)
    • Responsible for developing/delegating, managing and meeting set program budgets and timelines
    • Liaisons with other team disciplines to ensure brand/client consistency
  • Provides proactive thought leadership to client on a regular basis
  • Manages and develops internal team
  • Supports Account Director in managing business financials

  
  Core Skills

  • People management

  • Ability to establish clear performance expectations
  • Provide clear and balanced performance feedback
  • Able to develop and coach team
  • Recognizes talent
  • Promotes excellence throughout the organization

  • Builds internal/external relationships

  • Relates to others in an open and accepting manner
  • Develops relationships with others as a key priority
  • Treats others with respect
  • Shows consistency with principles, values and behaviors
  • Follows through on commitments
  • Develops a give and take attitude
  • Strives for win-win solutions

  • Project management

  • Ability to plan projects, goal set, task plans
  • Able to prioritize multiple initiatives and coordinate and supervise assigned people to optimize effective execution

  • Conceptual thinking

  • Ability to construct a framework to evaluate and quantify opportunities, obstacles and implications then develop and execute tactics against the business objective

  • Presentation skills
    1. Shows confidence in front of an audience
    2. Able to deliver the message clearly and concisely
    3. Understands their audience and delivers message appropriately
  • Understanding and utilizing TPN’s core tools (modal dialogue)

  
  Requirements

  • Years Experience: 4-6 years in an agency environment
  • Education: Four-Year Degree
  • Job Type: Permanent, Full-Time

  
  Job Status
  OPEN *TPN is an equal opportunity employer.
  

  Department: Account
  This is a full time position
  

• About the company

  TPN is The Creative Commerce Agency. Bringing together insights + imagination to make the buy happen. For an always-on world, we’re an always-there agency.

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