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Accounting Solutions Manager - Customer Success
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Job Description
- Req#: 929881
Employer Industry: Hospitality Technology
Why consider this job opportunity:
- Unlimited vacation policy
- Comprehensive medical, dental, and vision insurance
- Opportunity to be part of a rapidly growing startup with significant potential
- Strong emphasis on internal promotions and career growth
- Supportive and collaborative work environment
- Flexibility of remote work with on-site client visits
What to Expect (Job Responsibilities):
- Serve as the primary contact for Customer Success regarding accounting, bookkeeping, and finance matters
- Establish and manage relationships with customers, focusing on their accounting and finance teams
- Advocate for the employer to drive adoption, retention, and participation in new features and products
- Collaborate with onboarding managers to ensure successful product rollouts
- Provide technical troubleshooting support to operators as needed
What is Required (Qualifications):
- Minimum of 4+ years of bookkeeping or accounting experience, with a focus on monthly "close"
- Strong problem-solving skills and ability to work efficiently under pressure
- Excellent communication skills and experience with remote collaboration
- Exceptional organization and time management skills
- Must be willing and able to travel to various local venues
How to Stand Out (Preferred Qualifications):
- Restaurant or hospitality experience preferred
- Bachelor's degree preferred or 4+ years of relevant experience
- 2+ years of relevant experience in the hospitality or service industry preferred
- Desire and aptitude for learning deep technical aspects of the employer's product
#HospitalityTech #CustomerSuccess #Accounting #RemoteWork #CareerGrowth
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