• Job Description

  Req#: 4990209
  
  
  
  
  
  This vacancy is located in the Office of Consumer Advocacy & Diversity.
  
  The ideal candidate possesses the following competencies:
  
  Core Competencies:
  • Accepting Direction: The ability to accept and follow directions from those higher in the chain of command.
  • Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas.
  • Focusing on Customers: The ability to serve the needs of those who support and/or rely on the services provided.
  Preferred Competencies:
  • Acting with Ethics and Integrity: The ability to be consistent, honest, and a trustworthy steward of State resources.
  • Adapting to Change: The ability to adjust plans, expectations, and behaviors in response to change.
  • Demonstrating Business Acumen: The ability to understand how the organization operates to achieve its objectives.
  • Demonstrating Persistence: The ability to achieve goals by overcoming adversity.
  • Displaying Professionalism: The ability to recognize how your actions impact the perceptions of both you and your organization.
  • Following Policies and Procedures: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.
  • Networking: The ability to intentionally develop or maintain relationships with internal partners, external partners, and professional contacts.
  Three years of experience in administrative services.
  
  EXPERIENCE SUBSTITUTION:
  Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.
  The official job specifications for this role, as defined by the State Civil Service, can be found here .Job Duties:
  This position serves as the special assistant to the Deputy Commissioner of the Office of Consumer Advocacy & Diversity.
  
  Key responsibilities include:
  • Provide high-level administrative support by managing the Deputy Commissioner’s calendar, coordinating meetings and interviews, and arranging travel and reimbursements.
  • Prepare and handle sensitive correspondence, including letters to the public, insurance industry, and internal stakeholders.
  • Act as the first point of contact for calls and inquiries directed to the Deputy Commissioner and the office, ensuring they are routed appropriately.
  • Organize and maintain files and records, including correspondence, reports, and time-sensitive administrative actions.
  • Monitor deadlines for appeals and track key office activities to support compliance and accountability.
  • Sort and review incoming mail, identifying items needing direct attention from the Deputy Commissioner.
  • Maintain payroll and timekeeping responsibilities for the office, ensuring accuracy and timely submission.
  • Support office planning and projects, contributing to the implementation of short- and long-term goals.
  Position-Specific Details:
  This vacancy is located in the Office of Consumer Advocacy & Diversity.
  
  How To Apply:
  
  No Civil Service test score is required in order to be considered for this vacancy. To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
  
  Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
  
  For further information about this vacancy contact:
  Phillip Donagriche
  Louisiana Department of Insurance
  P.O. Box 94214
  Baton Rouge, LA 70804
  Phillip.Donagriche@ldi.la.gov
  
  The LA Department of Insurance is a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.

• About the company

  Louisiana (/luˌiːziˈænə/, /ˌluːzi-/) or La Louisiane is a state in the Deep South and South Central regions of the United States.

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